Branch Manager- IAH
Required skills
- Freight Forwarding
- Branch Operations
- P&L Responsibility
- International Air
- Ocean Freight
- Domestic Freight Forwarding
- Sales Team Management
- Logistics Sales Representatives
- Operational Team Management
- Customer Service
Nice to have
- Agency/Franchise Model
Role summary
Team Worldwide is seeking a Branch Manager for their Houston, TX location. This full-time, exempt role reports to the Chief Operating Officer and is responsible for driving revenue growth, managing sales and operational teams, and ensuring the branch operates as 'best of class'. Key responsibilities include achieving revenue and margin targets, coaching staff, maintaining operational efficiency, managing accounts receivable, and ensuring branch profitability. The ideal candidate will have a minimum of 5-7 years of freight forwarding experience, including branch operations management with P&L responsibility, and a background in international air/ocean and domestic freight forwarding.
Position: Branch Manager-IAH
Location: Houston, Tx
Reports to: Chief Operating Officer, Team Worldwide
Employment Shift: Full Time, exempt under the Fair Labor Standards Act
Travel: Travel required
Responsibilities, not limited to:
- Revenue Growth – Long term goal is to achieve a gross revenue base averaging at least $1,000,000 of gross revenue per month of profitable business. Diversification of products (air, ocean, domestic, imports, exports and warehousing). Meet or exceed acceptable margins based on product portfolio.
- Sales Team – Assist in managing and coaching a productive sales team consisting of at least three logistics sales representatives.
- Operational Teams – Manage, train and coach an operational and customer service team. All employees need to be trained in TeamNAV, provide pro-active communication (internal & external) and be held accountable to Team’s policy and procedures. Departments need to operate as ONE cohesive unit.
- Best of Class – As a corporate owned branch, the ultimate goal is to make sure IAH operates as “best of class”.
- Work environment - Ensure a clean, properly organized, safe, healthy, and professional and Team branded facility for all personnel.
- Collections – Ensure proper accounts receivable collections procedures are adhered with a goal less than 10% open A/R greater than 90 days.
- KPI’s – Drive key performance indicators to 95 % of goal – improvement through a collaborative approach with all employees.
- Cartage – Manage and operate cartage operation for both local business and network business. Determine the best use of our resources in collaboration with Team Transportation.
- Profitability – Build and maintain branch profitability.
Skills and Qualifications, not limited to:
- Minimum freight forwarding experience 5 to 7 years
- Background in managing branch operations, including P&L responsibility
- International air and ocean background, along with domestic freight forwarding experience
- Domicile location – Proximity within the IAH Airport (Houston, TX)
- Experience working for an agency/franchise freight forwarding model
Note: The above is a general outline of the responsibilities of this position and may be adjusted, modified, or expanded as required.
