AI Forward Deployed Engineer

RemoteRemoteFull TimePosted 1 day ago

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Required skills

AI agents
tool calling
agent orchestration
production systems
LLMs
agent enablement platform
reusable primitives
interfaces
meetings
web search

Nice to have

Hermes Agent
OpenClaw

Role summary

We are seeking a Senior Software Engineer for our AI Enablement team. This role involves developing and integrating tools to enhance employee productivity and customer integration with AI services. You will build and maintain agent primitives for tasks like meeting participation, web search, browser automation, email, and payments. The position combines product engineering, platform design, applied AI, and support, focusing on production-ready services with clear interfaces. Responsibilities include designing, building, and operating production services, developing internal and external tools, defining agent workflows, and improving platform reliability and safety. Experience with LLMs, AI agents, and production systems is essential.

About Telnyx

Telnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network, to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications.

We're driven by a desire to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we're proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.

Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.

We are looking for a Senior Software Engineer to join our AI Enablement team to help enable both our customers and our internal employees with tools that make their lives easier. You will develop and integrate tools that make employees better at their job while simultaneously making sure customers can easily integrate with our services whenever they use AI. Additionally you will develop and maintain agent primitives such as meeting participation, web search, browser automation, email, payments, and related services. These capabilities will give agents secure, reliable ways to join meetings, browse the web, communicate, make purchases, and complete tasks on behalf of users.

This role combines product engineering, platform design, applied AI, and support. You will work on services that must behave predictably in production, handle external systems safely, and expose clear interfaces that agents can use effectively.

What you’ll do

Design, build, and operate production services for AI agents.

Build internal tools that make our employee’s lives easier

Build external integrations, connectors and tools that make customer integrations more seamless

Develop reusable primitives for meetings, browsing, search, email, payments, and adjacent capabilities.

Define reliable interfaces and workflows for agent tool use.

Work closely with product and engineering teams to turn new agent use cases into practical services.

Improve safety, observability, testing, and operational reliability across the platform.

Help shape the architecture and direction of our agent enablement platform.

What we’re looking for

Strong software engineering experience, including ownership of production systems.

Comfort working with LLMs, AI agents, tool calling, and agent orchestration.

Good judgment around reliability, security, permissions, and external side effects.

An ability to work through ambiguous problems and turn early ideas into maintainable products.

Clear communication and a practical, hands-on approach to engineering.

Experience with agent frameworks and runtimes such as Hermes Agent or OpenClaw is a plus.

Ready to apply?

You'll be redirected to Telnyx's application page.