["Telecommunications","Information Technology","Digital Transformation","SaaS"]

Product Care Specialist (Mobile Klinik) | Sevenoaks Shopping Centre

Abbotsford, BCOnsiteFull TimeCA$18–CA$58 /hrPosted 1 month ago

Is this role right for you?

Upload your resume and get a skill-by-skill breakdown — see exactly where you match, where you're close, and what to highlight. Not a mystery percentage.

Get a tailored resume highlighting what this role needs.

Required skills

customer experience
best in class service
repair
replacement estimates
flexible schedule
evenings
weekends
commission

Nice to have

wireless technology
mobile device

Role summary

Mobile Klinik powered by TELUS is seeking a Product Care Specialist in Sevenoaks Shopping Centre. This role focuses on providing excellent customer experiences through mobile device repair and replacement services. Responsibilities include engaging with customers, creating technology-based solutions, and working within a high-performing team. The position offers uncapped commission, discounts on technology, flexible benefits, and paid training. The role requires strong customer service, repair estimation skills, and the ability to work flexible hours, including evenings and weekends.

Description

What does it mean to join Mobile Klinik powered by TELUS?

Our goal is to provide Canadians with an excellent experience
We are passionate about people - our customers, our communities, and our team
We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small

What’s in it for you?

Uncapped commission so your earning potential is limitless (monthly payout)
Discounts on the coolest & newest wireless technology here at TELUS
Team Member-led Resource Groups (TRG) support team members who identify as women, Indigenous, individuals of varying abilities, newcomers, Black and LGBTQ2+ or are an ally
Flexible & customizable medical, vision and dental benefits that include massage therapy and $5000 for mental health support
Maternity and parental leave top‑ups, fertility treatment coverage, and gender
affirmation coverageWe provide paid training to ensure your success
And so much more

Responsibilities

Be part of a high performing team where your contributions are measured and recognized
Create solutions for our customers by using the power of technology to improve their lives
Work in a fast paced environment, where every day is different
Engage with prospective and current customers in store, by phone and messaging
Provide repair and replacement estimates for the customer

Working hours and locations

Opportunity to work with all of our brands
Work a flexible schedule, which includes evenings and weekends
Hours vary by location and time of year
Shift coverage at nearby locations

What you can expect after you apply

Our recruitment process consists of a multi-layered approach during which we are happy to provide accommodations as needed

Total Earnings Range: $17.85 to $57.70 per hour

Note that the actual Total Earnings Range includes the Base Rate plus any additional earned from our uncapped compensation programs this year.

Ready to apply?

You'll be redirected to TELUS Digital's application page.