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Healthcare

Application Analyst-Service Automation

Philadelphia, PAHybridFull TimeEntry-level (exp-based)Posted 19 days ago

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Required skills

  • automation tools
  • Python
  • JavaScript
  • SFTP
  • Restful API
  • LLM
  • system integration
  • job scheduling
  • agentic AI tools
  • AirFlow

Nice to have

  • change management
  • operational support processes
  • healthcare
  • hospital environment

Role summary

Temple Health is seeking an Application Analyst-Service Automation to enhance, support, and manage their applications. This role involves coordinating new feature releases, testing, implementing system upgrades, and resolving issues. The analyst will act as a technical and functional expert, defining system requirements and configuring applications using best practices. Collaboration with cross-functional teams and stakeholders is key for prioritizing and developing solutions, optimizing service capabilities, and providing system training. The position requires 1 year of experience with automation tools, Python, JavaScript, SFTP, Restful API, LLM, system integration, job scheduling, and agentic AI tools, with a desire to learn AirFlow, Azure Foundry AI, and ServiceNow AI. A Bachelor's degree in a related field is preferred, and 1 year of healthcare experience is also preferred.

The Application Analyst-Service Automation is responsible for enhancing, supporting, and managing applications within Temple Health. Responsibilities include coordinating the configuration and release of new features, testing, implementing regular vendor releases and system upgrades, monitoring and resolving system issues. As the expert and escalation point for other IT team members, the Application Analyst-Service Automation will provide technical and functional application analysis, define system requirements, configure and maintain assigned applications using best practices. The role will collaborate with cross-functional teams and TUHS stakeholders to prioritize, configure and develop appropriate solutions, continuously improve and optimize service capabilities, and provide training on system.

This role will require three days on-site (Tuesday, Wednesday and Thursday) at Temple Health's Womens and Families hospital. 

Education
• Bachelors Degree in Computer Science, Information Systems, or related field (Required)
• Combination of relevant education and experience may be considered in lieu of degree.

Experience
• 1 Year experience as an administrator, developer or implementer with demonstrated technical and process knowledge with automation tools. (Required)
• Experience with Python, JavaScript, SFTP, Restful API, LLM, system integration, job scheduling and agentic AI tools and desire to learn and gain proficiency in AirFlow, Azure Foundry AI and Search and other related tools and applications including ServiceNow AI (Required)
• Familiar with change management and operational support processes (Preferred)
• 1 Year experience working in a healthcare/ hospital environment (Preferred)
• Combination of programming, application development, related infrastructure, technical skills and scripting may be considered in lieu of platform specific experience.

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