
Practice Coordinator - OCPBC
Required skills
- windows environment
- Word
- Outlook
- Internet
- Patient Demographics
- Insurance Verification
- Referral Processing
- Charge Entry
- Patient Balance Processing
- Medical Records Management
Nice to have
- Physician Practice
- Medical Office Assistant program
- EMR/EHR
- NextGen
- Athena
Role summary
The Medical Office Coordinator is responsible for greeting patients, answering phones, and scheduling appointments. Key duties include collecting patient demographics, verifying insurance, processing referrals, and managing charge entry and patient balance processing with daily reconciliation. The role also involves managing medical records, coordinating physician office operations, overseeing the front desk, confirming appointments, and ordering supplies. Proficiency in a Windows environment with Word, Outlook, and Internet knowledge is required, with EMR/EHR experience preferred.
The Medical Office Coordinator is responsible for greeting patients, answering phones, and scheduling appointments. The collection of accurate patient demographics, insurance verification, referral processing, and various other areas of data entry. Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies. Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments.
Responsibilities
- Greeting patients, answering phones and scheduling appointments
- Collection of accurate patient demographics
- Answers telephones in a prompt and courteous manner
- Insurance verification
- Referral processing
- Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments
- Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations
- Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner
- Manage, copy, and review medical records to ensure accuracy
- Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies
Qualifications
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience required to perform the job.
- High School Diploma/GED
- 5 years of experience in a Physician Practice preferred
- Completion of Medical Office Assistant program preferred
- Healthcare management/administration certification preferred
- EMR/EHR experience preferred, NextGen or Athena experience preferred
- Proficiency in a windows environment with a working knowledge of Word, Outlook, and the Internet is required
- Willingness to be flexible and adaptable in a complex, matrix environment
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