Assistant Chief Nursing Officer - DMC Sinai Grace

COMPANY BACKGROUND:

Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas. Our care delivery network includes United Surgical Partners International, the largest ambulatory platform in the country, which operates ambulatory surgery centers and surgical hospitals. We also operate a national portfolio of acute care and specialty hospitals, other outpatient facilities, a network of leading employed physicians and a global business center in Manila, Philippines. Our Conifer Health Solutions subsidiary provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers, and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve. For more information, please visit www.tenethealth.com.

MARKET SUMMARY:

Detroit Group

DMC Sinai-Grace Hospital, Detroit, Michigan 

DMC Sinai-Grace Hospital is a full-service hospital with 404 licensed beds and more than 700 physicians, 650 nurses, and 1,100 support staff servicing more than 284,000 patients annually. Services and capabilities include cardiology, emergency medicine, obstetrics and gynecology, urological services, psychiatry, radiation oncology, gerontology, physical medicine, and orthopedic surgery.

DMC Sinai-Grace Hospital draws on the traditions of two community hospitals and combines that history with the strength of a large medical system - The Detroit Medical Center (DMC). The hospital today continues to have deep roots in the community, providing compassionate, personal care backed by advanced medical treatments available locally and throughout the DMC.

A Bright and Promising Future

Between 2012 and 2016, DMC invested $77 million in Sinai-Grace over three phases of construction, making it the largest construction project in Northwest Detroit in over 10 years. Phase I of the project was completed in 2014 and resulted in a new 59,000 square foot Emergency Department and Trauma Center that tripled the size of the former ER and features all-private patient rooms. Phase II was completed in February 2015 and produced two new technologically-advanced, family-centered Intensive Care Units. Phase III resulted in a modern and bright new entrance, expansive 18,000 square foot lobby, new roomy registration suite, and expanded radiology area which all opened in June 2015. Phase III was completed in January 2016 with the opening of the new and expanded laboratory.

Since this major construction project completed in early 2016, Sinai-Grace has continued to invest in the hospital's facility with renovated patient care units, cath lab and advanced surgical technology.

A Look at Our Noble Past

Since 1888, two hospitals with roots in the community boldly consolidated services under one roof in April 1999. The former Sinai and Grace hospitals joined to create the leading community academic hospital in northwest Detroit and relocated to the former Mount Carmel Hospital building.

Grace Hospital, founded in 1888, was named after one of the founder's daughters, Grace McMillan Jarvis. Sinai Hospital's roots go back to a clinic opened by Harry Saltzstein, M.D., in 1922. Sinai Hospital first opened its hospital doors in January 1953 to give Jewish healthcare professionals a place to practice and as a central institution for the Jewish community.

Detroit Medical Center is continuously honored for the quality of care provided to the community. From patient safety and satisfaction to quality scores and centers of excellence, DMC uses an innovative, industry leading approach to advance knowledge through research, forever looking for ways to improve the compassionate care of each and every patient, visitor and employee that walks through our doors. https://www.dmc.org/our-locations/sinai-grace-hospital

JOB DESCRIPTION:

The Assistant Chief Nursing Officer is responsible for assisting the Chief Nursing Officer in planning, implementing, and evaluating the nursing services to ensure the delivery of adequate and competent patient care. In the absence of the Chief Nursing Officer, the Assistant Chief Nursing Officer has responsibility for the Nursing Supervisors, Nursing Directors, and Clinical Education. He/she functions as an expert nurse who facilitates the development of the Nursing areas.

• Facilitates mechanisms designed to guide the provision of nursing care required for all patients.
• Participates in the design and development of systems compatible with the ANA Code of Ethics, Nursing standards, the goals, and resources of the organization, and changing societal/community needs and patient/family expectations.
• Assists CNO with developing, maintaining, and evaluating organizational planning systems to facilitate the delivery of patient care services.
• Assists with the development of standards of nursing practice and standards of care with nursing leaders.
• Advocates organizational processes that allow for creativity in the development of alternative plans for achieving desired, client-centered, cost-effective outcomes.
• Promotes the integration of applicable contemporary management and organizational theories, nursing and related research findings, and practice standards and guidelines into the planning process.
• Assists and supports staff in developing and maintaining competency in the planning and management of transitions.
• Advocates integration of policies into action plans for achieving desired client-centered outcomes.
• Utilizes clinical, human resource, and financial data to appropriately integrate standards of nursing and patient care, facilitating continuity across a continuum.
• Ensures CNO is informed of critical issues within assigned departments; reporting managers and staff are fully informed on organization issues and development; collaborates with other departments relative to changes originating within the nursing department that potentially impact their individual operations.
• Provides training and coaching to managers and staff for the selection of qualified candidates. Adheres to facility policies and procedures as well as utilizes facility departmental resources for management of operations.
• Provides a leadership role in professional, community, and governmental bodies that shape healthcare policy, thereby contributing to the development of the health care delivery system, and better health care for society.
• Provides leadership direction in the identification of clinical nursing goals and directions.
• Collaboratively participates with nursing leaders in the development and implementation of systems and processes to achieve clinical and administrative goals.
• Evaluates and revises the systems and processes of organized nursing service to enhance achievement of identified, desired client/family-centered outcomes.
• Provides leadership and support to nursing management in critical thinking, conflict management, and problem solving.
• Ensures the ongoing evaluation and innovation of services provided by organized nursing services and the organization as a whole.
• Supports the research process, dissemination, and utilization of research findings in the areas of nursing, health, and management systems.
• Serves as a professional-role model and mentor to motivate, develop, recruit, and retain staff and future nurse administrators.
• Collaborates with recruiter to develop successful recruitment and retention strategies.
• Initiates and leads departmental and cross-functional transitions. Applies "best practices", eliminates barriers, and gains organizational support for change.
• Promotes an environment for harmonious relationships among personnel, medical staff, patients, and others.
• Systematically evaluates the quality and effectiveness of nursing practice and nursing administration.
• Ensures processes for viability of performance improvement programs.
• Identifies key quality indicators for monitoring and evaluating.
• Participates in the peer review process and privileging process for advanced practices nurses/Allied Health Professionals.
• Participates in interdisciplinary evaluation teams.
• Demonstrates current knowledge of JCAHO Standards, State and Federal Regulations and ANA Standards for nurse administrators.
• Demonstrates knowledge of the legal aspects and liabilities of nursing practice. Ensures that all staff members’ function within the legal boundaries and guidelines established by the state nurse practice act.
• Assists CNO in assuring that nursing leadership and nursing staff are aware of current standards, policies and procedures and compliance are met.
• Visits nursing units regularly to ascertain quality of patient care and contentment of staff.
• Evaluates his/her own performance based on professional practice standards, relevant statutes and regulations, and organizational criteria.
• Engages in self-performance appraisal on a regular basis, identifying areas of strength as well as areas for professional/practice development
• Seeks constructive feedback regarding his/her own practice.
• Takes action to achieve goals during performance appraisal.
• Acquires and maintains current knowledge in administrative practice.
• Seeks experience to expand and maintain skills and knowledge base.
• Networks with peers in state/region/corporate to share ideas and conduct mutual problem solving.
• Maintains professional affiliations and enhances professional growth and development.
• Collaborates with nursing staff at all levels, interdisciplinary teams, executive officer, medical staff, and other stakeholders.
• Collaborates with nursing staff and other disciplines at all levels in the development, implementation, and evaluation of programs and services.
• Collaborates with the human resources staff to develop and implement recruitment and retention programs for staff.
• Provides the opportunity for ongoing communication between self and staff.
• Collaborates with other providers of nursing/patient care within the delivery system for provision of seamless delivery of services.
• Maintains an awareness of community standards for hospital procedures and policies; communicates same to the CNO.
• Decision and actions are based on ethical principles.
• Advocates on behalf of recipients of services and personnel.
• Maintains privacy, confidentiality, and security of patient/client, staff, and organizational data.
• Advocates organizational adherence to the ANA code for nurses, organization ethics, and corporate ethics.
• Fosters a non-discriminatory climate in which care is delivered in a manner sensitive to socio-cultural diversity.
• Supports the system to address ethical issues within nursing and the organization.
• Participates in the development, implementation, and use of a system for preventing and reporting abuse of patients, patient’s rights, and incompetent, unethical, or illegal practices by health care providers.
• Acts as the Patient Ombudsman to facilitate all communications with patients and when appropriate to their families to comply with organization's duty to inform patients about the outcome of care per regulatory standards. 
• Accepts supervisory responsibility for department functions and promotes hospital-wide leadership image.
• Confers with nursing supervisors and Directors on tour of duty to assess status of nursing department. Follows policy and procedure for recruitment and interviewing of potential new hires.
• Responsible for ensuring all new employees attend orientation within their first thirty (30) days of work.
• Responsible for monitoring competency levels of employees and providing staff development through education.
• Conducts monthly staff meetings, keeps minutes and attendance logs on file.
• Submits all completed employee performance reviews to Human Resources in a timely manner.
• Notifies supervisor and Human Resources of all disciplinary action.
• Documents clearly all disciplinary action and submits originals to Human Resources while keeping copies in departmental file.
• Attends nursing, hospital, and medical staff meetings as requested and reports agenda discussions, recommendations, and approvals to the CNO.
• Facilitates revisions of job descriptions for all departmental positions.
• Responsible for employee knowledge and comprehension of all hospital and departmental policies and procedures.
• Ensures up-to-date reference materials for staff to meet current standards of practice (i.e., journals, manuals, reference books, etc.).