Assistant Manager

ABOUT US

Terrabis is a leading privately held cannabis company with a bold growth strategy, focused on driving innovation and market expansion. Our approach integrates wholesale, retail, and customer experience to set industry standards and create value for both consumers and stakeholders.

JOB SUMMARY

We are seeking a Retail Assistant Manager to support our General Manager in leading a dynamic team within the Cannabis industry. This role is crucial in fostering a culture centered on employee development, exceptional customer service, and operational excellence. As the Retail Assistant Manager, you will drive sales through comprehensive product education, maintain industry knowledge, and ensure compliance with regulatory requirements. You will play a pivotal role in team building, aligning with our mission and vision, and coaching team members to enhance their skills. Responsibilities include overseeing daily operations, managing inventory levels, maintaining the POS system, and ensuring a smooth customer experience. The ideal candidate will demonstrate strong leadership capabilities, attention to detail, and a commitment to maintaining a high standard of retail operations.

RESPONSIBILITIES

Support the General Manager in leading and creating a culture that prioritizes employee development and customer service

Drive sales through product education and maintaining Cannabis industry knowledge

Build teams in accordance with our mission, vision, and goals

Develop and coach Terrabis Leads to help elevate their skills and expertise.

Establish a culture of accountability through setting clear expectations and performance management

Support the General Manager in developing team schedules and assisting with dispensary staffing

Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the General Manager

Work with General Manager to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and employee concerns

Complete and appropriately delegate (if applicable) tasks assigned during scheduled shift, including: cleaning of the store, bathrooms, patient areas, and break room

Correct cash handling and discount application when applicable

Verification of proper paperwork, documentation, and ID for patients

Accurate use and maintenance of the Point of Sale (POS) system

Ensure POS stations are ready to go at store opening

Ensure opening and closing checklists are completed in a timely manner

Assist General Manager in maintaining healthy inventory management processes, including deliveries, cycle counts, and verifying order accuracies

Assist with investigating product discrepancies and maintaining a culture of compliance

Other duties as assigned by the General Manager

QUALIFICATIONS

Bachelor's degree preferred

Cannabis experience preferred

2+ years in a supervisory or management role in a retail setting required, preference for specialty retail

Inventory control experience required

Must be proactive, with strong work ethic, attention to detail, and strong communication and leadership skills

Meet timelines consistently and be able to effectively work under pressure

Continuously open to constructive, developmental feedback

High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross functionally

Strong math skills

Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email

ADDITIONAL REQUIREMENTS

Must be 21 years or older

Must pass all required background checks

Must possess valid driver's license or state ID

Must be able to work nights, weekends and holidays

Remain compliant with all legal and company regulations for working in the industry

Must be able to lift, carry, and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over, and/or crouching.

ADDITIONAL INFORMATION

Terrabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

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Illinois Pay Range$50,000—$55,000 USD