Manager, Accounts Receivable

TerrAscend Corp. is a leading TSX-listed company with operations across North America, including Pennsylvania, New Jersey, Maryland, Ohio, and California through TerrAscend Growth Corp., as well as retail operations in Canada.

TerrAscend operates The Apothecarium and other dispensary retail locations, along with scaled cultivation, processing, and manufacturing facilities across its core markets. Our portfolio includes well-known brands such as The Apothecarium, Cookies, Kind Tree, Legend, State Flower, Wana, Cuue, One, and Valhalla

We are looking for an experienced, hands-on Manager, Accounts Receivable to provide accounting leadership within our shared services accounting including credit, customer on-boarding, order processing and invoicing, accounts receivable (A/R), cash collections, cash application, bad debt and other related month end accounting activities. The role is responsible for the process and performance outcomes of the Accounts Receivable Team, ensuring the compliance with business unit service level agreements (SLAs), developing, distributing, and monitoring KPIs, leading and motivating teams, ensuring continuous improvement of processes, providing excellent customer service to business units and driving effectiveness through the shared service. This position will work closely with the Financial Accounting, Finance, Accounts Payable, Master Data, Wholesale Sales, and Retail Operations Teams as well as other corporate finance, accounting, and business leadership.

Why TerrAscend?

Join a growing, fast-paced organization where your work makes an impact. At TerrAscend, you'll have opportunities to grow your career, collaborate with talented teams, and help shape what's next as our business continues to evolve.

Remote Work Location Eligibility:

TerrAscend currently hires remote employees in CT, DE, FL, GA, MD, MI, NC, NJ, NY, OH, PA, TX, and WV. Candidates must reside and work in an approved state. Eligibility varies by role and is subject to change.

Responsibilities

Serve as a Subject Matter Expert (SME) and help oversee the processes in the Accounts Receivable workstream: design, build and continue to improve processes.

Responsible for the overall wholesale accounts receivable collections performance (DSO) for the business and partnership with leadership to drive strong credit and collections processes and procedures. 

Drive the daily operations of wholesale accounts receivable, transactional activity, and its team. Delegates, supervises, and participates in daily accounting department tasks. Prepares and/or reviews appropriate ledger entries and accruals. 

Responsible for the consolidated accounts receivable balances and ledgers for the company, accuracy of subledgers, and understanding of fluctuations over time in partnership with collections team. 

Ensures completeness and accuracy of all assigned accounts, including the completion and review of monthly balance sheet reconciliations. 

Collaborates with the Senior Director, Accounting Operations, and other internal departments to design, document, implement, and monitor processes that establish internal controls, ownership, and accountability of involved parties related to cash & sales processing, master data management, procurement, inventory management. Maintains effective Internal Controls and ensures Standard Operating Procedures are current and being utilized throughout assigned areas. 

Works closely with the sales team and inventory management stakeholders concerning master data issues, receiving issues, and the implementation of systems affecting cash, accounts receivable, and inventory processing. 

Responds timely to inquiries from external and internal customers. 

Work closely with the various heads of accounting, external auditors, and tax accountants during quarter and year end close to support reporting & regulatory requirements and provide financial commentary and supporting schedules as requested. 

Become a Change Agent as a part of the Shared Service project team, acting as a liaison between the project and end users, assisting with user adoption of new system and processes. 

Monitor KPIs and address any inefficiency and performance issues in a timely fashion to ensure performance is maintained and develop and track KPIs for signs of risk to cash collections/ aged debt early, ensuring appropriate actions are taken to mitigate.

Assist and help lead special projects as applicable including the integration of new business acquisitions. 

Perform ad hoc analysis and projects as requested.

Participates in quarterly audits with external auditors ensuring documentation is supported and deadlines are met. 

Responsible for managing internal Accounts Receivable deficiencies, creating resolutions and meeting deadlines. 

Maintain a high degree of confidentiality. 

Perform other duties as required to support Accounting Department. 

Other duties as assigned.

Qualifications & Experience

Bachelor’s degree with a concentration in business or accounting.

4+ years of progressive accounting experience. Corporate accounting experience preferred. 

Three years supervisory experience preferred, effectively managing and growing a team of professionals. 

Intermediate knowledge of U.S. GAAP, internal control, and Sarbanes Oxley compliance 

Manufacturing and/or Retail experience preferred. 

Experience or exposure to all areas of accounting including but not limited to, accounts payable, accounts receivable, cash/revenue, accruals and reserves. Understanding of the principles of inventory manufacturing processes, retail sales processes, sales and use tax, and public company audit and Sarbanes Oxley compliance. 

Provide support and training to the staff and other team leaders; provide guidance to accounting staff to optimize performance including assisting in monitoring workloads to ensure timely completion of assigned activities. Provide guidance to Operational and Procurement staff as it relates to cash handling/reconciliation, procurement, and inventory management. 

Experience working in a highly computerized environment and processing financial transactions using an enterprise resource planning (ERP) system and/or accounting software. Epicor experience preferred. 

Advanced Microsoft Excel skills. 

Accurate, self-starter, with the ability to prioritize and complete tasks with competing deadlines. 

Professional written and verbal communication with multiple levels and departments.

Analytical, detail-oriented, and honest.

Background check required.

What We Offer

• Health & Wellness — Comprehensive medical, dental, and vision coverage for eligible team members.
• Plan for Your Future — 401(k) savings opportunities to help support your financial goals.
• Time to Recharge — Paid time off and company holidays for eligible team members.
• Grow Your Career — Learning, development, and opportunities to build your career across a growing organization.
• Employee Perks — Team member discounts and additional programs designed to recognize and support our people.
• Support When You Need It** — Resources and programs focused on your overall well-being.

*Benefits and eligibility may vary based on employment status, location, and other applicable factors.*

Background Check Requirement

As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check.

Working Conditions

This position may require the ability to perform essential functions that include, but are not limited to, standing, walking, bending, reaching, and lifting. Team members may need to lift and move items, e.g., product packages, display cases, cash registers, or inventory boxes, weighing up to 50 pounds, with or without reasonable accommodation.

The role may also require visual abilities to accurately handle transactions, verify product information, and maintain inventory, as well as manual dexterity for handling cash, operating point-of-sale systems, and organizing products. Employees may be required to remain on their feet for extended periods and perform repetitive hand or arm movements with or without reasonable accommodation.

EEO Statement

TerrAscend is an equal opportunity employer. At TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. In accordance with applicable law, we prohibit discrimination based on sex, race, color, religion, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, veteran status, or any other consideration protected by federal, state or local laws.

Disclaimer

This job description is not an employment agreement or contract. The Company has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.

TerrAscend Participates in E-Verify

Please review the E-Verify Participation Notice and Right to Work Notice, available in English and Spanish.

E-Verify Participation Notice:
https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

Right to Work Notice:
https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf

Statement on External Recruiting Agencies

TerrAscend and all affiliates do not accept blind resume submissions from external recruiting agencies. No fee will be paid to agencies who submit candidates without being under contract for an active search with TerrAscend.