Resident Service Coordinator (Part Time)
Required skills
- Drivers License
- computer literate
- written reports
- emails
- newsletters
- confidentiality
- code of ethics
- advocacy
- program planning
- community services
Nice to have
- home health aides
- financial assistance
- counseling
- mental health
- substance abuse
- job search
Role summary
The Caleb Group seeks a Part-Time Resident Service Coordinator for 24 hours/week across three affordable housing communities in Saco/Biddeford. This role involves connecting residents with community services (e.g., home health, financial aid, counseling, job training, food assistance), creating and managing an annual program plan and budget, and collaborating with the property management team to address resident needs and crises. Key responsibilities include building relationships with service providers, maintaining resident confidentiality, and ensuring compliance with ethical codes. A driver's license, computer literacy, and experience working with diverse populations, families, and seniors are required.
Description
The Caleb Group is hiring a Part Time (24 hours) Resident Service Coordinator to serve at three affordable housing communities in the Saco/Biddeford area. The Resident Service Coordinator connects residents and families to services that are available in the general community and coordinates and oversees programming at the site.
Responsibilities include:
- Establish relationships with local organizations, charities, agencies and service providers who can provide direct services to residents. Outside services might include home health aides, financial assistance, counseling (mental health and substance abuse), job search/training, general education and food assistance.
- Create and oversee a yearly on site program plan and budget.
- Working as a member of the property management team, follow up on referrals from residents and staff regarding resident needs and concerns.
- Work with property manager and maintenance to assist residents in crisis situations or difficult situations.
- Maintain resident confidentiality and comply with code of ethics.
Skills include:
- Demonstrated knowledge of area community services, program planning and implementation.
- Proven experience in service management, including problem solving and advocacy.
- Experience with families and senior citizens.
- Willingness and desire to work with a diverse population.
- Professional in behavior and appearance.
- Energetic, enthusiastic, and outgoing team player.
- Must be computer literate and be able to produce clearly written files, reports, emails and newsletters.
- Sense of humor.
Competitive salary & excellent benefits! Interested and qualified candidates please submit resume to this ad. Pre-employment background check required. EOE
Requirements
Drivers License required
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