
Admissions Coordinator
Required skills
- customer service
- administrative tasks
- Salesforce
- Microsoft Office
- Word
- Excel
- PowerPoint
- Outlook
- multi-tasking
- ownership
Nice to have
- higher education experience
- admissions experience
- public relations skills
- database management
Role summary
The Admissions Coordinator provides excellent customer service and administrative support to the Admissions department in a fast-paced environment. Responsibilities include greeting students and visitors, managing calls, documenting leads in Salesforce, preparing materials, and handling various administrative tasks. The role requires strong customer service, communication, and problem-solving skills, with proficiency in Microsoft Office. Previous customer service and administrative assistant experience are required, with preferred experience in higher education admissions.
Job Description:
The Admissions Coordinator is responsible for providing excellent customer service, admissions department support, and completing general administrative tasks in a fast-paced environment. He/she may serve as the first point of contact for students, visitors, staff, and faculty and assist multiple departments.
Position responsibilities include, but are not limited to:
- Greeting, directing, and maintaining relationships with students, visitors, staff, and faculty by handling questions and concerns with speed and professionalism
- Supporting the Admissions department by fielding incoming calls, documenting recruitment leads in Salesforce, scanning, printing, and linking student documents in Perceptive Content, preparing admissions folders and additional marketing materials for prospective students, and creating reports in Salesforce.
- Order admission materials as needed.
- Responsible for ad hoc projects and administrative tasks supporting the Admissions office.
- Handling other projects as assigned by the Senior Director of Admissions or Associate Vice President of Admissions.
Position Requirements
- Positive, student-focused mindset including excellent customer and problem solving skills.
- Ability to multi-task in a fast-paced environment.
- Ability to work independently and take ownership for projects.
- Strong written and verbal communication skills, with a comfort level of communicating with students and all levels of faculty and staff.
- Strong customer service skills and ability work with different personalities.
- Proficiency in Microsoft Office (Word, Excel, and PowerPoint) and Microsoft Outlook.
Minimum Qualifications
- One to two years of customer service-related work experience required.
- Two to three years administrative assistant experience.
- Must be able to work evenings and weekends as needed.
Preferred Qualifications
- Bachelor’s degree preferred.
- Two years of higher education and or admissions experience.
- Excellent communication skills (strong writing skills, public speaking, and interpersonal and public relations skills).
- Computer skills include Excel, database management, and power point.
Compensation & Benefits
This opportunity is budgeted at $21-$23 an hour base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.https://www.thechicagoschool.edu/career-opportunities/
The Chicago School is an Equal Opportunity Employer.
Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.
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