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Customer Service, Business Process Outsourcing (BPO), Contact Center Services

Family Support Specialist 1

Bridgeport, CTOnsiteFull Time$22–$22 /hrPosted 1 month ago

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Required skills

  • in-home case management
  • homelessness
  • unemployment
  • mental illness
  • substance use
  • family reunification
  • DCF
  • treatment providers
  • landlords
  • housing

Nice to have

  • Motivational Interviewing

Role summary

The Connection is seeking a Family Support Specialist 1 to provide intensive in-home case management services to families experiencing or at risk of homelessness. This role involves supporting clients in achieving goals related to housing, employment, and treatment, and collaborating with various stakeholders including DCF, treatment providers, and landlords. The position requires a Bachelor's Degree and 2 years of relevant experience, with a preferred background in Motivational Interviewing. The role emphasizes strong interpersonal and communication skills, and a commitment to the organization's mission.

Job Details: Job Location: Main Street Bridgeport - Bridgeport, CT 06606, Position Type: Full Time, Education Level: 4 Year Degree, Salary Range: $21.63 - $21.63 Hourly, Job Shift: First Shift, Program Summary: A child welfare program providing intensive case management, vocational supports, and temporary housing subsidies to families that are homeless or at risk of homelessness in order to support the achievement of family reunification and/or prevent the removal of children from their families. POSITION: Family Support Specialist 1 Are you interested in playing a pivotal role in the lives of families and children? If you are, come join the exciting Supportive Housing for Families team as a Family Support Specialist! In this role, you will support clients in achieving their individual goals by providing intensive in-home case management services. You will help families address the problems of homelessness, unemployment, mental illness, and substance use through collaboration with treatment providers, natural supports, and community resources. Why work for The Connection? We offer competitive salaries, a 403b retirement plan with employer matching contribution, healthcare coverage (medical, dental, vision, plus other voluntary coverages), professional development opportunities and trainings. Full-time employment includes 12 paid vacation days, plus paid sick, and personal time and company paid short and long-term disability and life insurance. Essential Job Functions: Weekly in-home visits targeted to support clients in developing and achieving goals to find housing, employment, and treatment options. Identify resources and facilitate referrals, as needed, for housing, eligible benefits, substance use, mental health, counseling, child specific services, life skills including budgeting, vocational and educational opportunities. Regular and proactive collaboration with stakeholders such as DCF, treatment providers, landlords, internal staff, and departments. Qualifications: Motivation, passion, and commitment to the Mission of The Connection Exceptional interpersonal and communication skills with ability to foster effective working relationships Strong case management experience and skills Previous experience with Motivational Interviewing (preferred) Bachelor’s Degree and 2 years of relevant experience (minimum) Valid Driver’s License Orientation: If selected for employment with The Connection, newly hired employees will be required to attend a two (2) day mandatory New Hire Orientation at our Roscommon office located in Middletown. The Connection is a statewide human services and community development agency that provides unique solutions to the problems of homelessness, mental illness, substance use, improving child welfare and community justice rehabilitation. For additional information, visit www.theconnectioninc.org. Qualifications:

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