Patient Recruiter - Clinical Research - Phoenix, AZ
Required skills
- screening scripts
- recruitment metrics
- Microsoft Word
- Microsoft Excel
- sensitive information
Nice to have
- Bilingual English/Spanish
- clinical research
- healthcare
- psychology
- medical experience
- outbound calling
Role summary
IMA Clinical Research is seeking a Patient Recruiter Specialist in Phoenix, AZ, to support patient enrollment for clinical research studies. The role involves conducting outbound calls, scheduling appointments, engaging patients via phone and email, tracking recruitment metrics, and collaborating with clinical staff. Requirements include prior experience in outbound calling, sales, or call centers, proficiency in Microsoft Word and Excel, strong communication and organizational skills, and the ability to handle sensitive information. A high school diploma is required. Bilingual English/Spanish and experience in clinical research, healthcare, psychology, or medical fields are preferred.
Patient Recruiter Specialist
Phoenix, AZ | $18.50–$22.00 per hour
IMA Clinical Research, a division of The IMA Group, is seeking a motivated Patient Recruiter Specialist to support patient enrollment for ongoing clinical research studies. This role is ideal for someone who enjoys outreach, communication, and making a meaningful impact in healthcare.
What You’ll Do
- Recruit and screen potential participants for clinical research studies
- Conduct outbound calls using screening scripts
- Schedule and coordinate screening appointments
- Engage patients professionally via phone and email
- Track recruitment metrics and provide updates to internal teams
- Collaborate closely with clinical research staff
What We’re Looking For
- Prior experience in outbound calling, sales, or call center environments
- Strong communication, organization, and multitasking skills
- Proficiency with Microsoft Word and Excel
- Ability to handle sensitive information professionally
- High school diploma or GED required
- Bilingual English/Spanish preferred
- Clinical research, healthcare, psychology, or medical experience preferred
Why Join IMA?
- Medical, dental, and vision insurance
- Generous PTO, holidays, and floating holiday
- 401(k) with employer match
- Tuition reimbursement & student loan repayment assistance
- Paid parental leave
- No on-call responsibilities
The IMA Group is an Affirmative Action/Equal Opportunity Employer
Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.
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