General Manager

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Paid time off
• Training & development
• Tuition assistance
• Wellness resources

Lead a Team. Build a Culture. Grow a Business.

THE NOW Massage is looking for a passionate, driven General Manager who knows how to inspire people, deliver exceptional guest experiences, and grow a successful business.

We're looking for someone who takes ownership, leads by example, and enjoys developing a team that takes pride in what they do.

This is an opportunity for a hands-on leader who thrives in a people-focused environment and understands that great service, strong teams, and business growth go hand in hand.

What You'll Do

• Lead, motivate, coach, and develop a team of massage therapists and guest experience associates
  
  
• Drive membership growth, sales performance, guest retention, and revenue
  
  
• Recruit, hire, train, and retain talented team members
  
  
• Create a welcoming environment where every guest feels valued
  
  
• Manage daily boutique operations, staffing, scheduling, and performance
  
  
• Establish clear expectations and hold team members accountable
  
  
• Monitor business results and implement strategies for continuous improvement
  
  
• Build a positive, supportive, and results-driven workplace culture
  
  

What We're Looking For

• Proven management experience in hospitality, wellness, fitness, luxury retail, hotels, or another service-oriented business
  
  
• Strong leadership, communication, and problem-solving skills
  
  
• Experience coaching teams and driving measurable sales results
  
  
• Ability to manage multiple priorities while maintaining attention to detail
  
  
• A proactive, accountable, and solutions-oriented mindset
  
  
• Someone who leads from the front and isn't afraid to roll up their sleeves
  
  

Experience in the massage or spa industry is a plus, but not required.

What We Offer

• Competitive base salary
  
  
• Performance-based bonus opportunities
  
  
• Paid time off
  
  
• Professional development and leadership growth opportunities
  
  
• A supportive ownership team invested in your success
  
  
• The opportunity to make a meaningful impact on a growing wellness brand
  
  

Ready to Lead?

If you're a motivated leader who loves building teams, creating exceptional customer experiences, and delivering results, we'd love to hear from you.

Apply today and tell us why you'd be a great fit for THE NOW Massage in Somerville.