Mobile Coordinator
Required skills
- Bilingual English/Spanish
- Computer literate
- Customer service
- Minimal supervision
- Scheduling
- Patient intake
- Payment process
- Database data entry
- Insurance verification
- Information systems
Nice to have
- Outreach
Role summary
This role provides essential support for mobile units by coordinating schedules, ensuring unit readiness, and acting as the primary point of contact for customers and partners. Key responsibilities include patient intake, payment processing, data entry, insurance verification, and scheduling. The coordinator will also serve as a liaison between patients and clients, assist the mobile team with patient care and unit setup, and coordinate the screening process. This includes collecting and verifying patient information, processing payments, maintaining records, and ensuring patient eligibility for sponsorship. The role also involves coordinating travel, driving when applicable, and maintaining vehicle cleanliness.
Description
Job Summary
Provide essential support for mobile units by coordinating schedules, ensuring unit readiness, and serving as the primary point of contact for customers or partners.
Job Duties
- Attend all Mobile Unit Events (day trips)
- Patient intake, payment process, database data entry, insurance verification
- Scheduling
- Address inquiries
- Liaison for patients and client
- Assist Mobile Team as needed with patients, housekeeping, and unit set up
- Coordinate the screening process to include intake of patient information, provide education, collect, verify and enter patient information into information systems, process payments/issue receipts and maintain event records/logs.
- Ensure sponsored patients are eligible for sponsorship and required documentation is collected.
- Attend mobile screening events at locations outside The Rose. Assist Mobile Technologist and Mobile Transportation Specialist in general housekeeping and setting unit up for patient services.
- Coordinate travel time and arrangements with assigned team for day. Drive either to or from the site of the day, when applicable. Maintain vehicle cleanliness before returning to storage area at the end of the day.
Benefits
- Medical/Dental/Vision
- Supplemental: STD/LTD/Vol. Life/Accident/Crit. Ill/ Hosp.
- Company Paid: Life Ins, Tele-Medicine, Matching 401k, Paid Holidays
- Generous PTO
Requirements
Qualifications
- High school diploma or equivalent with two years’ experience in public speaking and/or outreach preferred.
- Bilingual English/Spanish, required. Computer literate.
- Excellent verbal and written skills particularly in working with underserved women.
- Strong customer service background and ability to work with minimal supervision is required.
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