RiseMe
The Scion Group logo
The Scion Group Verified
Real Estate, Property Management, Student Housing

Leasing Consultant

Alight Fayetteville, AROnsiteFull TimePosted 1 day ago

Is this role right for you?

Upload your resume and get a skill-by-skill breakdown — see exactly where you match, where you're close, and what to highlight. Not a mystery percentage.

Get a tailored resume highlighting what this role needs.

Required skills

  • customer-centric mindset
  • Agility
  • diverse population
  • Reliability
  • self-discipline
  • on-call rotation

Nice to have

  • student living
  • collegiate environment
  • sales barriers
  • customer objections
  • local marketing opportunities
  • social media

Role summary

Scion is seeking an Experience Team Member (ETM) for student living, combining marketing, relationship building, administration, and customer service. The ETM will focus on exceptional customer experience and community partnerships in a fast-paced, agile environment. Responsibilities include customer interactions, property tours, executing sales initiatives, assisting with marketing and social media efforts, and property administration. Requires a customer-centric mindset, agility, strong communication and interpersonal skills, reliability, and self-discipline, with availability for business hours and on-call rotations.

Want to learn more about The Scion Group? Check out our website.

We're hiring immediately!

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Benefits

  • FLSA Status Non-Exempt
  • Discretionary annual bonus
  • Paid Time Off
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401k Matching
  • Paid Maternal Leave
  • Parental Leave
  • Learning reimbursement opportunities

    • Your Responsibilities

    Customer Experience & Sales

  • Prioritize interactions and communication with customers. Provide community and amenity tours.
  • Provide feedback on sales barriers and customer objections to management team.
  • Execute sales and engagement initiatives as outlined by management.
  • Provide recommendations on local marketing opportunities and messaging.
  • Assist with social media and communication on various platforms to engage customers.
  • Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
  • Always represent the community positively and professionally, both in and out of the office.

    • Property Administration

  • Demonstrate proficiency with general community, market and policy knowledge.
  • Log, file and retrieve customer packages.
  • Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
  • Schedule and follow up on maintenance requests to aid in timely resolutions.
  • Maintain office organization and cleanliness.
  • Assist with after-hours lock out duties as required.

    • The responsibilities listed above may not be all inclusive.

    What We Require

  • Customer-centric mindset
  • Agility & flexibility with a frequently changing environment
  • Great communication & interpersonal skills with a diverse population
  • Reliability & self-discipline
  • Availability to work during summer, holidays, and Turn periods

    • Operational Details

  • Job location is at the assigned property.
  • Working hours consist of daytime business hours and after hour on-call rotation.

    • The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

    IND6 #wearehiring #werehiring full-time / full time

    Ready to apply?
    You'll be redirected to The Scion Group's application page.

    Similar roles

    See how RiseMe works

    Match, tailor, and prep so you send fewer applications and land more interviews.