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Clean Energy, Nuclear Fusion, Deep Tech, Research & Development

IT Intern

Kearny, NJOnsiteInternshipJunior / Entry-levelPosted 11 days agoVisa sponsorship available

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Required skills

  • Help Desk Support
  • Device Management
  • User Onboarding
  • User Offboarding
  • Microsoft 365
  • Google Workspace
  • Active Directory
  • Inventory Tracking
  • IT infrastructure projects
  • Confidentiality

Nice to have

  • Information Technology
  • Cybersecurity
  • Desktop Operating Systems
  • Windows 10/11
  • macOS
  • Networking Concepts

Role summary

Thea Energy is seeking an IT Intern to assist with Help Desk Support, Device Management, Software & Account Setup, Documentation, Inventory Tracking, and Project Assistance. This role involves troubleshooting hardware, software, and network issues, configuring devices, managing user accounts, creating documentation, tracking inventory, and supporting IT infrastructure projects. The ideal candidate is pursuing or has completed a degree in Computer Science, IT, or Cybersecurity, with basic knowledge of desktop OS and networking concepts, strong problem-solving and communication skills, and the ability to handle sensitive data with discretion.

Key Responsibilities:

  • Help Desk Support: Assist with initial triage, troubleshooting, and resolution of hardware, software, and network issues for local and remote employees.
  • Device Management: Help configure, deploy, and maintain company laptops, workstations, printers, etc.
  • Software & Account Setup: Assist with user onboarding and offboarding, including setting up accounts in Microsoft 365, Google Workspace, Active Directory, or other internal tools.
  • Documentation: Create and update internal IT guides, FAQs, and troubleshooting documentation for employees.
  • Inventory Tracking: Maintain an accurate inventory of hardware, software licenses, and peripheral equipment.
  • Project Assistance: Provide support on upcoming IT infrastructure projects (e.g., system migrations, network upgrades, or security audits).

Ideal Experience & Skillsets:

  • Education: Currently pursuing or recently completed a degree/certification in Computer Science, Information Technology, Cybersecurity, or a related field.
  • Technical Knowledge: Basic understanding of desktop operating systems (Windows 10/11, macOS) and core networking concepts (IP addressing, Wi-Fi troubleshooting, DNS).
  • Problem-Solving Skills: A logical approach to troubleshooting and a strong desire to figure out how things work.
  • Communication: Excellent verbal and written communication skills; ability to explain technical fixes to non-technical users in a friendly, patient manner.
  • Reliability: Ability to handle sensitive company data with discretion and maintain confidentiality.

Company Benefits:

  • Salary range $24/hour - $29/hour

    • Requirements:

  • Ability to occasionally lift up to 50 lbs.
  • Ability to perform activities such as typing, standing, or sitting for extended periods of time.
  • Ability to work in a facility that contains industrial hazards including heat, cold, noise, fumes, strong magnets, high voltage, high current, pressure systems, and cryogenics.
    • Ready to apply?
    You'll be redirected to Thea Energy's application page.

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