Market Research, Financial Services, Information Services, Expert Networks

Regional Workplace Support Lead

RemoteRemoteFull TimeLeadPosted 29 days agoVisa sponsorship available

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Required skills

People Manager
operational excellence
high-performing support team
Workplace Operations
Team Lead
seamless
compliant
efficient
direct line manager
performance development

Nice to have

hospitality

Role summary

Seeking a People Manager with a passion for operational excellence to lead a global Workplace Support team. This on-site role in Dallas, TX, involves direct management of 6 coordinators across the US, UK, and EU, focusing on performance, morale, and problem-solving for facilities, operations, and employee issues. Responsibilities include enforcing corporate policies, managing vendor relationships, and ensuring compliance documentation. Ideal candidates have proven team leadership experience in corporate office support, facilities, or hospitality, with strong administrative and organizational skills.

Third Bridge is a leading global research firm established in 2007, with a team of over 1,500 employees worldwide dedicated to fueling decisions with expert insights. We accelerate and enhance decision-making for investors and business leaders by unearthing unique expert insights across multiple sectors, geographies, and topics.

For nearly 20 years, we’ve helped clients access knowledge on demand from experts, in-person and through our Library covering over 65,000 companies.

Are you an experienced People Manager who excels at operational excellence and finds satisfaction in nurturing a high-performing support team? We are seeking a dedicated Workplace Operations & Team Lead to ensure the seamless, compliant, and efficient daily running of our offices across the US, UK, and EU.

Location: Victory Park, Dallas, TX. This is an on-site, 5 days a week role. Salary: Up to $85,000 USD.

What You'll Do

You will be the leader and mentor for our regional Workplace Coordinator team, driving operational standards and administrative efficiency across multiple international sites.

You’ll be the direct line manager for the Workplace Support Coordinators (a team of 6 across the US, UK, and EU). You will handle performance development, workload distribution, and team morale.

Act as the primary filter, problem-solver, and necessary escalation point for all daily facilities, operations, and employee issues reported by the team.

Champion the consistent execution, maintenance, and enforcement of existing corporate policies, specifically related to Health & Safety (H&S) and general office administration across all sites.

Ensure compliance documentation is tracked and maintained (e.g., H&S logs, scheduled maintenance checks).

Manage local relationships with key vendors (e.g., cleaners, maintenance) and liaise with internal teams to ensure uninterrupted operational continuity.

What You'll Bring

Proven experience managing and leading a team. Experience leading staff in corporate office support, facilities, or hospitality is highly relevant.

Experience working in a professional environment and a clear understanding of the standards and processes expected in a corporate setting.

The desire to execute, maintain, and enforce existing administrative and H&S processes (the "steady state").

Exceptional ability to manage multiple administrative tasks, track compliance documents, and organize team workloads efficiently.

Willingness to be flexible to support colleagues in different timezones when required, and be on site in our Dallas office Monday to Friday.

How you'll be rewarded:

Basic salary of $85,000 + annual bonus of up to 10%

Enjoy comprehensive benefits including health, dental, vision, 401K matching, and more.

Be part of our engaging culture with social events, professional development, and a dynamic, supportive team.

Time Off

Vacation: 15 vacation days and 2 personal days, increasing to 20 vacation days after 2 years of service.

Holidays: 11 full company holidays and 4 half-day holidays.

Volunteer Time: 2 CSR volunteer days annually.

Health & Wellbeing

Comprehensive healthcare coverage through Cigna, including a 100% employer-paid medical plan option.

Access to Wellhub and an Employee Assistance Program (EAP).

Life insurance and long-term disability coverage.

Pre-tax savings accounts: commuter, dependent care FSA, HSA, and medical FSA.

Retirement

401(k) plan with Roth and traditional options including a company match of up to 5% of your base salary.

Access to Prosperwise, a financial advice tool.

Additional Benefits/ Perks

Competitive parental leave policy.

Pet insurance.

Personal development allowance to support your growth.

Phone allowance.

Flexible work options, such as Work from Anywhere program and flex days, offered at the company’s discretion and subject to annual review.

Access to stocked kitchens and regular social gatherings.

Commitment to ESG initiatives such as CSR, D&I, environment and various employee resource groups (ERGs).

Third Bridge values your trust and is committed to the responsible management, use, and protection of personal information. By submitting a Third Bridge job application, I hereby provide Third Bridge (including Third Bridge's affiliates and relevant third-party suppliers) with my consent to collect, store and process my personal information for the purpose of recruitment administration, as well as to share such personal information with third parties for the same purpose, in accordance with the Candidate Privacy Notice.

We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway, and we will be happy to consider your application.

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