Client Services Associate
Required skills
- Client Services Associate
- Commercial Role
- Target-Driven Environment
- Cold Call
- Engage Experts
- Overcome Objections
- Win Buy-in
- Cross-Sell
- Sales
- Negotiation
Nice to have
- Account Management
- Private Equity
- Hedge Funds
- Consultancies
Role summary
Third Bridge is seeking ambitious and competitive individuals for their Client Services Associate role, designed as a career launchpad in a high-energy, commercial environment. This role involves finding, engaging, and scheduling calls with industry experts to deliver insights to clients, often under tight deadlines. Responsibilities include cold calling, overcoming objections, managing multiple projects, and cross-selling services. The position offers significant career progression, with top performers potentially moving into management within two years. The role emphasizes developing sales, negotiation, and relationship-building skills, with a first-year salary expectation of $96,000-$127,000, including a base salary and uncapped performance bonus. Benefits include comprehensive health coverage, 401K matching, and generous vacation time, with the option to work remotely for one month annually.
Third Bridge is a leading global research firm established in 2007, with a team of over 1,500 employees worldwide dedicated to fueling decisions with expert insights. We accelerate and enhance decision-making for investors and business leaders by unearthing unique expert insights across multiple sectors, geographies, and topics.
For nearly 20 years, we’ve helped clients access knowledge on demand from experts, in-person and through our Library covering over 65,000 companies.
Why Join Us?
Want to accelerate your career in a high-energy, commercial role? If you’re competitive, a confident communicator, both on the phone and in person, and hungry to grow fast, our Associate role at Third Bridge could be your next big move.
We’re offering more than a role - we’re offering a career launchpad. As a Client Services Associate, you’ll develop the commercial awareness and business acumen that open doors to long-term careers in sales, account management, leadership, research and so much more. We promote from within, and our top performers move into management in as little as two years.
You’ll thrive if you:
Love a fast-paced, target-driven environment
Have the confidence to pick up the phone and start conversations with anyone
Are naturally curious, quick to learn and love to solve complex problems
Build rapport fast and think on your feet
Are resilient and motivated to exceed goals
What You’ll Do
You’ll be at the heart of our business - finding, calling, and engaging industry experts to deliver the insights our clients need, often under extremely tight deadlines. Expect to spend much of your day on the phone, persuading specialists to share their expertise and securing their time for client calls.
Day to day, you’ll:
Own projects end-to-end, truly understanding the specific client needs and scheduling high-calibre expert calls.
Cold call and engage experts across industries, overcoming objections and winning buy-in
Work at speed, managing multiple projects and clients at once
Learn fast, gaining broad knowledge of markets, business models, and regulations
Cross-Sell the full range of Third Bridge services including content library, surveys, advisory, as well as 1-1 calls.
What You’ll Gain
Commercial edge: Sales, negotiation, relationship-building skills and the opportunity to develop leadership skills very early in your career
Client exposure: Work with leading private equity firms, hedge funds, and consultancies
Clear progression: Every manager started in the Associate role; promotion possible within 2 years
Annual Personal Development Allowance to invest in your growth
What We’re Looking For
You’re intellectually strong, you’re ambitious, have leadership or extracurricular experience, and have shown grit through internships, work experience, or other achievements.
Salary and Benefits:
Total first-year salary is expected to be $96,000-$127,000 (based on average-high performance). This is inclusive of a $75,000 base salary plus an uncapped performance bonus accessible after your first month.
Enjoy comprehensive benefits including health, dental, vision, 401K matching, and more.
Appreciate good work-life balance with 15+ vacation days, flex days, and work from anywhere for one month per year.
Be part of our engaging culture with social events, professional development, and a dynamic, supportive team.
Would you like to learn more about our Associate position? Take our free virtual job simulation and learn what it is like to work in this role.
Third Bridge values your trust and is committed to the responsible management, use, and protection of personal information. By submitting a Third Bridge job application, I hereby provide Third Bridge (including Third Bridge's affiliates and relevant third-party suppliers) with my consent to collect, store and process my personal information for the purpose of recruitment administration, as well as to share such personal information with third parties for the same purpose, in accordance with the Candidate Privacy Notice.
We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway, and we will be happy to consider your application.
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