Director of Operations
Required skills
- Director of Operations
- commercial insurance
- risk management
- operations management
- compliance
- industry regulations
- operational strategies
- customer experience
- operational efficiency
- streamline operations
Nice to have
- CPCU
- CIC
- ARM
- account management
- claims advocacy
Role summary
Thirty Capital is seeking a Director of Operations for its commercial insurance subsidiary, Thirty Capital Risk Management. This role will oversee daily operations, develop strategic initiatives to enhance efficiency and customer experience, manage budgets, and analyze performance metrics. The ideal candidate will have a minimum of 10 years of experience in middle-market insurance operations, strong leadership, analytical, and problem-solving skills, and proficiency in agency management systems. Preferred qualifications include a Master's degree and certifications such as CPCU, CIC, or ARM, as well as experience in account management and claims advocacy.
About Our Company
Defease With Ease | Thirty Capital is the premier partner for mid-market commercial real estate owners, serving as trusted advisors for debt management. By aligning 25 years of expertise with cutting-edge technologies, we help our clients proactively navigate changing markets, manage interest rate risk, and achieve superior results.
Job Description
We’re looking for an experienced Director of Operations to oversee the operational functions of our commercial insurance company, Thirty Capital Risk Management. The Director of Operations focuses on optimizing operations for commercial insurance and risk management functions. This role involves collaborating with various departments, managing budgets, and implementing strategic initiatives to drive growth, efficiency, and cost savings.
Key Responsibilities
- Oversee daily operations, ensuring compliance with industry regulations and internal policies for commercial insurance and risk management departments.
- Develop and execute operational strategies that align with company goals, enhance customer experience and operational efficiency.
- Partner with the marketing department to oversee the promotion of Thirty Capital Risk Management to increase market share.
- Implement solutions to streamline operations and improve data management for continued process improvement.
- Analyze performance metrics and prepare reports for senior leadership and board of directors.
Qualifications
- Bachelor’s degree in Business Administration, Risk Management, or a related field.
- Master’s, CPCU, CIC, or ARM preferred.
- Minimum of 10 years of experience in middle-market insurance operations.
- Account management and claims advocacy experience preferred.
- Proven track record of managing teams, strong leadership and critical thinking skills.
- Exceptional analytical and problem-solving abilities.
- Proficient in data analysis, agency management systems, and performance metrics.
Benefits
- Medical, Dental, Vision Insurance
- Flex PTO, Paid Holidays
- Volunteer Time Off
- Maternity & Paternity Leave
- 401(k) with Employer Match
- Philanthropy Initiatives
- Life Insurance & Disability Coverage
- Quarterly Social Events
- A supportive and collaborative work environment.
- Opportunity for career advancement within a growing company.
- ...and so much more!
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