E-commerce

Director of Demand Planning

RemoteRemoteFull TimeDirector$180,000–$205,000 /yrPosted 22 days ago

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Required skills

Demand Planning
Forecasting
Sales & Operations Planning
S&OP
Anaplan
Supply Chain Planning
Quantitative Analysis
Stakeholder Management
Team Leadership
e-commerce

Nice to have

builder mentality
evolving systems
playbook creation

Role summary

Thrive Market is seeking a Director of Demand Planning to lead demand forecasting, enhance their Sales & Operations Planning (S&OP) process, and expand supply chain planning tools. This role requires strong analytical skills, hands-on experience with Anaplan for model building, and cross-functional leadership to translate business inputs into actionable forecasts. The Director will own the demand forecasting process, track accuracy, and refine models. They will build and lead an S&OP cadence, connecting demand, supply, capacity, and financial goals, while collaborating with various departments to ensure a shared view of demand. The position involves developing supply chain planning tools and translating forecast changes into operational implications. The ideal candidate will have experience in e-commerce or similar complex businesses, a builder mentality, and proven ability to lead and develop a planning team.

ABOUT THRIVE MARKET

Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,700,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.

Join us as we bring healthy and sustainable living to millions of Americans in the years to come.

THE ROLE

Thrive Market is seeking a Director of Demand Planning to lead demand forecasting, strengthen our Sales & Operations Planning process, and expand the planning tools that support our supply chain.

This role combines deep analytical expertise, hands-on systems building, and strong cross-functional leadership. You’ll translate business inputs into actionable forecasts, build and enhance models in Anaplan, and bring teams together around a shared plan for execution.

You’ll join a smart, collaborative, low-ego team with the opportunity to shape how we work. We have a strong weekly forecasting foundation in place. Your opportunity is to build on that foundation, broaden its impact across the company, and develop tools that connect demand to inventory, fulfillment, transportation, and capacity decisions.

RESPONSIBILITIES

Own the demand forecasting process, incorporating historical performance, seasonality, promotions, assortment changes, and business trends to support inventory availability and operational planning.

Track forecast accuracy and bias, investigate variances, and refine models and assumptions to improve the quality of planning decisions.

Build and lead a cross-functional S&OP cadence that connects demand, supply, operational capacity, and financial goals. Surface risks, align stakeholders on tradeoffs, and drive clear decisions and accountability.

Take a hands-on role in enhancing demand forecast models in Anaplan and developing supply chain planning tools, including labor planning, transportation shipment forecasting, corrugated material forecasting, and space planning.

Collaborate with Merchandising, Marketing, Growth, Finance, and Operations to gather inputs, challenge assumptions constructively, and maintain a shared view of expected demand.

Translate forecast changes into clear implications for purchasing, staffing, transportation, and fulfillment capacity. Ensure stakeholders understand what has changed, why it matters, and what actions are needed.

Set priorities, coach team members, and strengthen analytical capabilities while increasing the demand planning team’s visibility and influence across the business.

Establish clear planning assumptions, reporting, documentation, and workflows that support growth while remaining practical and adaptable.

QUALIFICATIONS

Demonstrated success leading demand planning or forecasting in e-commerce, grocery, consumables, subscription commerce, or a similarly complex business with recurring demand and seasonal variability.

Strong quantitative and analytical skills, including experience developing forecasting models, evaluating forecast accuracy and bias, and translating complex data into business decisions.

Hands-on experience building and enhancing Anaplan models, with the ability to translate business needs into practical planning tools.

Experience building or strengthening an S&OP process and connecting demand forecasts to inventory, capacity, financial planning, and operational execution.

Strong cross-functional relationship and influencing skills. You can bring together stakeholders with different priorities, challenge assumptions respectfully, and build alignment around a shared plan.

A builder mentality and comfort working with evolving systems and processes. You enjoy identifying gaps, testing solutions, and creating a playbook as the business grows.

Experience leading and developing a planning team while staying close to the data, models, and day-to-day work.

Clear communication and sound judgment, with the ability to explain complex findings, surface risks early, and recommend actionable next steps.

BELONG TO A BETTER COMPANY

Comprehensive health benefits (medical, dental, vision, life and disability)

Competitive salary (DOE) + equity

401k plan

9 Observed Holidays

Flexible Paid Time Off

Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences

Ability to work in our beautiful office in Playa Vista

Free Thrive Market membership with exclusive employee discount

Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform

We're a community of more than 1.6 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.

At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply.

Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer

At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree!

Employment with Thrive Market requires that employees be based in the United States. This is a condition of employment and must be maintained throughout the duration of employment.

If you need assistance or accommodation due to a disability, please email us at eeo@thrivemarket.com and we’ll be happy to assist you.

Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at www.thrivemarket.com.

JOB INFORMATION

Compensation Description - The base salary range for this position is $180,000 - $205,000/Per Year.

Total Compensation includes Bonus, Base Salary, Stock Options, Health & Wellness Benefits, Flexible PTO, and more!

This role requires periodic travel for leadership meetings, Thrive Market events, and operations summits, including twice-yearly all-company summits at our Los Angeles headquarters and additional leadership summits in Q1 and Q3.

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