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Security Services

Patrol Security Officer

233 S WackerOnsiteFull TimePosted 2 months ago

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Required skills

  • 18 years of age
  • 2 of 3 shifts
  • door staff
  • customer service
  • hotel
  • restaurant
  • High School diploma
  • GED
  • state accredited training
  • pre-employment drug screen

Nice to have

  • Patrol Officer
  • Bi-lingual

Role summary

Titan Security is seeking Patrol Security Officers for outdoor foot patrols at the Willis Tower in Downtown Chicago. Responsibilities include providing customer service, controlling access, monitoring security cameras, conducting extensive foot patrols (up to 10 miles daily), and responding to incidents. Candidates must be at least 18, available for 2 of 3 shifts, possess customer service or related experience, have a High School diploma or GED, and be able to obtain an Illinois PERC card. Physical requirements include lifting 50+ lbs and working in all weather conditions. Bilingualism is a plus.

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Titan Security is hiring Patrol Security Officers to perform outdoor foot patrols around the Willis Tower in Downtown Chicago. These positions require working outside in all weather and seasons. Outdoor gear will be provided as part of the uniform.

Responsibilities of Patrol Security Officers include, but are not limited to:

  • Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information
  • Control access for tenants, visitors or vendors as required
  • Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
  • Conduct foot patrols (could be walking up to 10 miles per day) and stand post outside, observing and reporting suspicious activity
  • Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
  • Other duties as assigned

    • Required Qualifications of Patrol Security Officers:

  • Must be at least 18 years of age
  • Available for 2 of 3 shifts
  • Must have experience as a door staff professional or in a customer service, hotel or restaurant position
  • High School diploma or general education degree (GED)
  • Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
  • Able to pass pre-employment drug screen and criminal background check
  • Able to read, write, speak, and understand English
  • Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

    • Preferred Qualifications of Patrol Security Officers:

  • Bi-lingual considered a plus
  • Experience as a Patrol Officer

    • Pay and Benefits of Patrol Security Officers:

  • Starting pay is between $19.00 / hour to $20.00 / hour
  • Paid time off and paid holidays
  • Medical insurance
  • Opportunities for career growth and promotion
  • Skills-enhancing training

    • EOE/M/F/D/V

    #IND1

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