Product Manager II - Agentic Platform
Required skills
- agentic AI platform
- intelligence and knowledge services
- developer platform
- fleet of agents
- product requirements
- specs
- engineering leadership
- governance model
- agent build
- registry entries
Nice to have
- RAG
- LLM-based assistants
- agent frameworks
- evaluation
- tracing
- observability
Role summary
Toshiba Global Commerce Solutions is seeking a Product Manager II to lead their agentic AI platform. This role involves defining product requirements, collaborating with engineering, and driving the launch and adoption of platform capabilities. The Product Manager will own the platform backlog, support governance models, and build instrumentation for KPIs. Success is measured by faster engineering shipping, increased expertise availability, and enhanced customer/partner capabilities. The ideal candidate has 5-8 years of product management experience, familiarity with agentic AI concepts, and a builder's instinct. Experience with internal-facing products and a passion for platform work are highly valued.
Toshiba Global Commerce Solutions is seeking a Product Manager to help unify and scale our agentic AI platform, the shared foundation that grounds every solution built on it in two decades of accumulated retail expertise. The near-term work is getting the platform's first capabilities launched and consolidating what exists today onto a common core across intelligence and knowledge services, the developer platform, and the fleet of agents that runs on both. It serves teams across Toshiba and the customers and partners who build on it.
This is a build-and-ship role: writing specs, working alongside engineering to get capability out, putting it in front of the teams who use it, and bringing back what you learn. You will work closely with platform and engineering leadership on direction, own turning it into well-defined, shipped work, and supply the evidence from real use that shapes what comes next.
What Success Looks Like
Toshiba's twenty years of retail expertise lives in its products, its architecture, and the judgment behind both. The platform brings that together in one place and puts it to work for anyone who needs it, whether they are building something, answering a question, or delivering for a customer.
Success is how far that reaches: engineers shipping faster, expertise available without waiting on the expert, people doing work that used to need a specialist, and customers and partners building on the same foundation.
Key Responsibilities
Required Skills & Experience
Preferred Qualifications
Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy. Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:
EEO: Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation DIVERSITY, EQUITY & INCLUSION: We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.
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