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Retail Technology, Enterprise Software, Hardware

Senior Industrial Designer

Durham, NCOnsiteFull TimeSeniorPosted 2 months agoVisa sponsorship available

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Required skills

  • SolidWorks
  • KeyShot
  • Adobe Creative Suite
  • physical prototypes
  • manufacturing processes
  • materials
  • finishing techniques
  • production constraints
  • product development
  • user research

Nice to have

  • commercial products
  • retail equipment
  • technology products
  • consumer electronics
  • industrial equipment
  • human-centered design

Role summary

Toshiba Global Commerce Solutions is seeking a Senior Industrial Designer to lead the design and development of innovative, user-centered retail products from concept to production. This role requires a blend of creativity, technical skill, and strategic thinking to balance user needs, business goals, and manufacturing requirements. The designer will collaborate with cross-functional teams, conduct user research, create design documentation (sketches, CAD, prototypes), and evaluate design alternatives considering cost, manufacturability, and sustainability. The position also involves mentoring junior designers and staying current with industry trends. A Bachelor's degree in Industrial Design or a related field, 8+ years of experience, and proficiency in design tools like SolidWorks and KeyShot are required. Experience in commercial, retail, or technology product design is preferred.

Toshiba Global Commerce Solutions is seeking for a Senior Industrial Designer that will be responsible for leading the design and development of innovative, user-centered retail products from concept through production. This role combines creativity, technical expertise, and strategic thinking to create products that balance user needs, business objectives, manufacturing requirements, and brand identity. The Senior Industrial Designer collaborates closely with engineering, human factors, marketing, product management, and manufacturing teams to deliver compelling design solutions that enhance the customer experience and drive business value.

Key Responsibilities

  • Lead industrial design activities for new product development projects from concept generation through production release.
  • Develop innovative product concepts, industrial design strategies, and design language systems that align with business goals and brand standards.
  • Create sketches, renderings, CAD models, mockups, and prototypes to communicate design intent and evaluate solutions.
  • Conduct user research and incorporate customer insights, ergonomic principles, and usability requirements into product designs.
  • Collaborate with cross-functional teams including engineering, product management, human factors, software development, and manufacturing to ensure successful product implementation.
  • Evaluate design alternatives considering cost, manufacturability, sustainability, reliability, and user experience.
  • Prepare and present design concepts, recommendations, and design rationale to stakeholders and executive leadership.
  • Support usability testing, design validation, and customer evaluations throughout the development process.
  • Guide and mentor junior designers, providing technical and professional development support.
  • Partner with external vendors, suppliers, and manufacturing teams to ensure design intent is maintained during implementation.
  • Stay current with emerging design trends, technologies, materials, manufacturing processes, and industry best practices.
  • Contribute to intellectual property development through invention disclosures, patents, and innovation initiatives.
  • Required Qualifications

  • Bachelor's degree in Industrial Design, Product Design, or a related field.
  • 12+ years of industrial design experience in product development environments.
  • Strong portfolio demonstrating successful commercial product designs from concept through production.
  • Proficiency with design and visualization tools such as SolidWorks, KeyShot, Adobe Creative Suite, or equivalent.
  • Experience developing physical prototypes and conducting design evaluations.
  • Strong understanding of manufacturing processes, materials, finishing techniques, and production constraints.
  • Demonstrated ability to lead complex design projects with minimal supervision.
  • Excellent communication, presentation, and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Preferred Qualifications

  • Master's degree in Industrial Design or related discipline.
  • Experience designing commercial, retail, technology, consumer electronics, or industrial equipment products.
  • Knowledge of human-centered design and design thinking methodologies.
  • Experience working within global cross-functional teams.
  • Patent contributions or demonstrated innovation achievements.
  • Familiarity with sustainability and environmentally conscious product design practices.
  • Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

  • Group health coverage (medical, dental, & vision)
  • Employee Assistance Programs
  • Pre-tax spending accounts
  • 401(k) plan (with company match)
  • Company provided life insurance
  • Pet Insurance
  • Employee discounts
  • Generous paid holiday schedule, paid vacation & sick/personal days
  • EEO:Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodationDIVERSITY, EQUITY & INCLUSION:We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.

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