Towlift Verified
Industrial Equipment, Material Handling, Wholesale
Forklift Technician
Oakland, CAOnsiteFull Time$42–$50 /hrPosted 1 month ago
Required skills
- Field Service Technician
- hydraulics
- computer diagnostics
- schematic diagrams
- Mobile Service application
Role summary
A Field Service Technician is needed in Oakland, California, to troubleshoot, repair, and maintain industrial vehicles like forklifts, railcar movers, and terminal tractors. The role involves performing routine maintenance and breakdown repairs at customer sites, managing work orders, ensuring timely paperwork submission, and providing excellent customer service. Responsibilities include diagnosing issues, performing repairs, using metalworking tools for part fabrication, inspecting parts, communicating with customers about repairs and potential issues, and utilizing a mobile application for job management. A High School Diploma or equivalent is required, with vocational or technical certification preferred. The position requires 2+ years of experience in a service technician role, with prior experience in hydraulics and computer diagnostics, and the ability to interpret schematic diagrams.
Technician - Oakland, California Location: 4701 Oakport Street Oakland, CA 94601 Compensation Range: $41.80 - 50.00, $2,000 Sign-on Bonus Towlift Oakland is looking for a experience Field Service Technician! Click here to watch a day in the life of a forklift technician!
Troubleshoot, repair, and maintain industrial vehicles, including forklifts, railcar movers, container handlers, and terminal tractors. Perform routine maintenance and breakdown repair work in the field at customer sites. Prioritize work orders, comply with safety incident reporting, and ensure all paperwork is submitted timely and accurately. Provide excellent customer service and maintain company-provided assets, including all work tools and vans. ESSENTIAL FUNCTIONS
EDUCATION
REQUIREMENTS
Towlift is an equal opportunity employer, all applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud employers of Veterans, helping them to navigate the transitions of life and reach their fullest potential.
Troubleshoot, repair, and maintain industrial vehicles, including forklifts, railcar movers, container handlers, and terminal tractors. Perform routine maintenance and breakdown repair work in the field at customer sites. Prioritize work orders, comply with safety incident reporting, and ensure all paperwork is submitted timely and accurately. Provide excellent customer service and maintain company-provided assets, including all work tools and vans. ESSENTIAL FUNCTIONS
- Diagnose and troubleshoot customer breakdowns; provide proper repairs to minimize equipment downtime and initiate estimates for on-site repairs.
- Set up and operate lathe, drill press, grinder, and other metalworking tools to make and repair parts.
- Perform routine scheduled maintenance, including standard inspections, repair and replace defective parts, lubricate parts, and repair electrical equipment.
- Inspect used parts to determine changes in factory specifications.
- Review repair work and scheduled maintenance results with customers, communicating any potential issues. Responsible for field quoting and communicating services to customers.
- Utilize the Mobile Service application to close the day, fill out work orders, obtain customer signatures, finalize jobs, and mark them as complete.
- Provide daily status updates to the dispatchers and review any customer issues or concerns with the dispatcher and account manager.
EDUCATION
- High School Diploma or equivalent. Vocational or technical certification preferred.
REQUIREMENTS
- 2+ years of experience in a service technician role.
- Previous experience with hydraulics and computer diagnostics. Ability to interpret and apply schematic diagrams.
- Valid Driver’s License and driving record acceptable to insurance company.
- Ability to work independently and to effectively prioritize demands and execute tasks.
- Strong attention to detail, project management, and organizational skills.
- Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
- Adhere to company’s core values.
- We are a drug free workplace. All positions require pre-employment screening.
- All shifts Monday - Friday 7:00 am - 3:30 pm
- $2,000 sign-on bonus and referral bonus opportunities
- Competitive salary with monthly bonus opportunities
- Comprehensive benefits include medical, dental, vision, and 401(k) with employer match and profit-sharing.
- Tool loan program
- Annual Boot, Safety Glasses, and Gym Reimbursement Programs
- Company provided:
- Modern service van: Including fuel card and maintenance
- Laundered uniforms
- Technology: iPad, laptop, and iPhone
- Specialized tools
- PPE
Towlift is an equal opportunity employer, all applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud employers of Veterans, helping them to navigate the transitions of life and reach their fullest potential.
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