
International Operations Coordinator
Required skills
- international import shipments
- customers
- carriers
- overseas agents
- customs brokers
- trucking companies
- shipment tracking
- status updates
- shipping documents
- customs clearance
Nice to have
- office experience
- customer service experience
- logistics experience
- administrative experience
Role summary
Traffic Tech is seeking an organized and motivated International Operations Coordinator to support international import shipments. This role involves coordinating air and ocean freight, communicating with various stakeholders (customers, carriers, agents, brokers), tracking shipments, managing documentation, assisting with customs clearance and delivery, data entry, resolving operational issues, and preparing billing. The ideal candidate will have strong communication and organizational skills, be detail-oriented, willing to learn international shipping and logistics, and possess basic Microsoft Office skills. Previous office, customer service, logistics, or administrative experience is a plus. This is a full-time, permanent, onsite position.
Who We Are:
When you join Traffic Tech, you join a team that keeps the global economy moving – literally.
Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With 30 offices throughout the United States, Canada, Mexico and China, the company offers progressive & efficient solutions for moving freight by land, sea, and air.
Our platform, corporate culture, and “hardest working Team in transport” have made us an industry leader. We believe that inspiring our employees and providing opportunities for growth translates into better service for our clients. Every Traffic Tech employee is personally invested in delivering the most innovative, efficient, and cost-effective solutions available. We are looking for an organized and motivated International Operations Coordinator who shares this commitment to excellence and will play an important role in supporting international import shipments from origin through final delivery, ensuring our clients receive the reliable and efficient service they have come to expect from Traffic Tech.
INTERNATIONAL OPERATIONS COORDINATOR
What the Job Entails:
- Coordinate air and ocean import shipments
- Communicate with customers, carriers, overseas agents, customs brokers, and trucking companies
- Track shipments and provide timely status updates
- Review and organize shipping documents
- Assist with customs clearance and delivery coordination
- Enter shipment information and maintain accurate files
- Help resolve shipment delays or operational issues
- Prepare billing and review shipment costs
- Provide strong customer service and support the operations team
What We Are Looking For:
- Strong communication and organizational skills
- Detail-oriented and comfortable managing multiple priorities
- Willingness to learn international shipping and logistics
- Basic Microsoft Outlook and Excel skills
- Previous office, customer service, logistics, or administrative experience is a plus
- No freight forwarding experience required; training will be provided
What We Offer:
- Robust industry with training and mentorship
- Full Benefit options, including Medical (Dental & Vision)
- Life/AD&D Insurance, Long-term Disability
- 401(k) matching
- Dynamic environment and ‘can-do’ culture
- Add depending on office perks
This is a full-time permanent position from Monday to Friday 8:00AM to 5:00PM.
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