ED Communication Specialist FT Nights
Required skills
- Communication Center
- emergency department
- Detroit Receiving Hospital
- DMC hospital sites
- critical patient transports
- disasters
- mass casualty events
- patient movement
- incoming patient transfers
- external facilities
Nice to have
- EMT
Role summary
The Communication Specialist will work in the emergency department's Communication Center at Detroit Receiving Hospital. This role centralizes and streamlines communication between DMC hospital sites and external facilities, managing critical patient transports, disaster notifications, and mass casualty events. Responsibilities include operating communication equipment, activating emergency response teams (STEMI, stroke, bio-terrorism), and utilizing the Personal Computer-Based Emergency Management (EM) System for patient tracking. The goal is to expedite transfers and communicate patient conditions to ED staff prior to arrival. Requires High School graduation, BLS Certification, and a State of Michigan EMT license. Preferred experience as an EMT or a dispatch certification.
The Communication Specialist will staff the Communication Center in the emergency department at Detroit Receiving Hospital The Communication Center is located in the emergency department at Detroit Receiving Hospital. The Communication Center will function to centralize and streamline communication between DMC hospital sites and the surrounding area. The Communication Center will house all outside communication equipment utilized to receive notification of critical patient transports, disasters, or mass casualty events. The Communication Center will accommodate the Personal Computer-Based Emergency Management (EM) System utilized during a major incident within Michigan for tracking patient movement from the scene to the hospital. The goal of the Communication Center is to expedite incoming patient transfers from external facilities and communicate to the ED staff patients condition prior to arrival.
Job Duties of the Communication Specialist:
1. Expedites and coordinates all transfers from external facilities.
2. Coordinates and activates STEMI process, stroke team notification, major communicable disease response team, chempack team, decontamination team, all communications from outside agencies regarding acts of bio-terrorism/decontamination/code yellow; activates trauma pager.
3. Handles operations of all communication equipment utilized to receive notification of critical patients transports, disasters, or mass casualty events by responding to HEAR radio, Region 2 South 800 MHz HEMS radio, life-net RS 12 lead receiving stations, care point receiving monitor, UHF receiving station, telemetry, EM TRAX, EMResource.
4. Maintains appropriate log sheets, and data.
5. Attends appropriate trauma systems monthly meetings.
6. Telemetry response.
7. Performs other duties as assigned.
1. High School graduation or equivalent.
2. Current Basic Life Support (BLS) Certification.
3. State of Michigan license for Emergency Medical Technician.
4. One or two years experience as EMT, preferred.
5. Dispatch certification recommended not required.
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