Remote Client Services Consultant (Independent)
Required skills
- Remote
- Client Services
- Travel Itineraries
- Client Needs Assessment
- Budget Management
- Booking
- Client Communication
- Client Satisfaction
- Client Issue Resolution
- Travel Industry Training
Nice to have
- Hospitality Background
- Customer Service Background
- Sales Background
- Personal Travel Experience
Role summary
Seeking outgoing individuals for Remote Client Services Consultant (Independent) positions. This role involves booking global vacations for leisure and corporate clients from home. Responsibilities include researching, creating, and executing travel itineraries, understanding client needs and budgets, booking travel arrangements (flights, hotels, cars, cruises, etc.), ensuring client satisfaction through effective communication, and resolving issues. Ongoing training and webinars are required to maintain industry certifications and specialization. Candidates need reliable internet access and a computer or smartphone. While hospitality, customer service, or sales backgrounds and personal travel experience are a plus, no prior experience is necessary as full training is provided.
We are seeking outgoing individuals for our Remote Client Services Consultant (Independent) positions.
As a Remote Client Services Consultant (Independent), you will work from home booking vacations for leisure and corporate clients around the world.
This position is perfect for anyone who loves to travel and loves to help others with planning.
ROLES & RESPONSIBILITIES:
Research, Create, and Execute travel itineraries for your clients.
Review individual needs and wants for travel, to ensure you plan a trip designed specifically for your client.
Review budgets and plan client trips accordingly.
Book travel needs including airlines, hotels, car rentals, cruises, tours, events, and much more!
Effectively communicate with clients pre and post travel to ensure client satisfaction.
Handle client issues that arise before, during, or after travel.
Complete ongoing trainings to maintain and earn certifications within the travel industry.
Attend ongoing webinars with vendors and suppliers to become specialized with specific destinations, types of travel, etc.
Remain current regarding changes within the travel and tourism industry.
POSITION REQUIREMENTS:
Strong communication skills.
Must have reliable internet access and a computer (recommended) or a smartphone.
Hospitality, Customer Service, or Sales background is a plus, but not a requirement.
Personal travel experience is a plus, but not a requirement.
BENEFITS:
Full training provided.
Work from home Full Time or Part Time.
No experience necessary.
Discounted personal travel.
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