HX Content Strategist (Information Architecture and AI)
Required skills
- Content Strategy
- Information Architecture
- Content Models
- Taxonomies
- Content Pipelines
- Publishing Workflows
- Drupal
- CMS
- Structured Content
- LLM-based tools
Nice to have
- UX Design
- User Research
- Accessibility
- Section 508
- WCAG 2.1+
- LLMs
Role summary
Tria Federal is seeking a Content Strategist to lead content architecture and strategy for an AI-powered resource assistant within a federal healthcare program. This role focuses on information architecture, content models, and publishing pipelines, translating complex policy and medical terminology into structured, searchable content for both human and AI systems. Responsibilities include defining IA, taxonomies, content models, building CMS workflows, analyzing content metrics, and contributing to product strategy. Flex responsibilities include UX support, user research, and facilitation. Requires 3+ years of experience in content strategy/architecture, CMS experience, and quantitative analysis skills. U.S. Citizenship is required for a Public Trust clearance.
Who we are:
Tria Federal delivers digital services and technology solutions that support the health and safety of veterans, service members and civilians. For two decades, federal agencies have relied on Tria companies to advance their critical missions and modernize their systems, so that they can uphold their commitment to the American people. Today, we are pushing the boundaries of possibility through partnerships and investments in artificial intelligence and emerging technologies, developing solutions for the biggest challenges that government will face tomorrow.
We are proud to employ and support military veterans who bring mission-first mindset, technical expertise, and leadership qualities that strengthen our work. Veterans, transitioning service members, and military spouses are strongly encouraged to apply.
Job Description:
Tria Federal is seeking a Content Strategist to lead content architecture and strategy for an AI-powered resource assistant supporting a large-scale federal healthcare quality reporting program. As a member of Tria’s Human Experience (HX) Practice, you will work closely with the program’s content management team, product managers, researchers, and designers to structure, scale, and improve the content that people and AI systems rely on.
This is a content strategy role, not a content design role. You will focus on information architecture, content models, and the pipelines that move content from creation to publication, translating dense policy and complex medical terminology into structured, searchable content. You will also flex into UX design, research, and facilitation support as program needs evolve.
Must be a U.S. Citizen due to federal security clearance requirements.
Core Responsibilities: Content Strategy
Flex Responsibilities: UX Support
Required Qualifications
Preferred Qualifications
Why Tria?What defines the Tria brand is more than just our dedication to excellence in our craft; it’s our incredible team of dedicated, talented, and passionate people that make Tria so exceptional. As people powering possible, we are all partners in our team’s shared success.
As a company that cares about people, we seek to cultivate a culture in which all can thrive personally and professionally. We offer a top-tier benefits package to invest in your physical, mental, and financial health and wellness so that you can be your best self - at work and in life. At Tria, we are growth-minded, entrepreneurial in spirit, and committed to fostering a culture of inclusion and opportunity for all. Whatever your background, your role, your department, or stage in your professional journey, here you will have opportunities to learn new skills, seize new challenges, and advance your career as we grow.
California Consumer Privacy Act (CCPA)
We are committed to protecting your privacy. As part of our compliance with the California Consumer Privacy Act (CCPA), we want to inform you about how we collect, use, and protect your personal information during the job application process. For more details, please review https://www.oag.ca.gov/privacy/ccpa.
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