Environmental Services, Waste Management, Hazardous Materials Management

Technical Services Representative

Northampton, PAOnsiteFull TimePosted 25 days agoVisa sponsorship available

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Required skills

hazardous-waste industry
Microsoft Office
Word
Excel
Outlook
PowerPoint
team player
analytical skills
communication skills
technical skills

Nice to have

environmental health & safety

Role summary

Triumvirate Environmental is seeking a Technical Services Representative for its Northampton, PA office. This role supports sales and technical services teams by ensuring operational and administrative excellence in customer interactions. Responsibilities include coordinating jobs, preparing paperwork, creating invoices, fielding customer calls, assisting with bids and proposals, managing job folders, providing quality control through customer surveys, and offering technical support. A Bachelor's degree or equivalent experience in the hazardous-waste industry or relevant military experience is required, along with strong communication, analytical, technical, and organizational skills, and intermediate Microsoft Office proficiency. The company offers a competitive benefits package and a culture that fosters growth and development.

Technical Services Representative

Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Technical Services Representative for our Northampton, PA office.

This highly motivated individual will be responsible for delivering operational and administrative excellence to support our sales and technical services teams—ensuring that every customer interaction is efficient, accurate, and leaves a lasting impression.

Triumvirate Environmental provides leading organizations in the higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse services and expertise to assist them with compliance management. At Triumvirate Environmental, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity.

This position reports to the Technical Services General Manager. This role is onsite and is based out of our Northampton, PA office.

Essential responsibilities:

Coordinate jobs with customers and prepare appropriate paperwork, including the paperwork associate with our trucking process and associated weights

Create and distribute invoices with quotes for services, such as lab packs, lab moves, and others

Field incoming calls from prospective and existing customers as needed. Satisfying customer needs may involve a direct response from information and knowledge already possessed, obtaining information for response, or directing customer to someone capable of responding

Assist Sales and Technical Services staff with job scopes and the coordination of bids, proposals, and quotations

Assist Sales team with administrative tasks related to maintaining and growing customer base, including customized waste profiling and shipment report generation

Organize and control all job folders and customer master files. This includes ensuring all paperwork is filed properly, and retrieving files for job costing purposes

Provide Quality Control by contacting customers, post-service, to conduct surveys

Attend all sales meetings and other necessary meetings

Provide technical support to Inside and Outside Sales representatives and customers

Assist with the approval of OSS, lab pack, and other job folders

All other duties as assigned

Basic qualifications

Bachelor's degree or equivalent experience in hazardous-waste industry, or relevant military experience

Ability to work as a team player

Determination/eagerness to learn about the environmental health & safety field

Creativity in solving unique problems

Leadership experience/potential

Strong communication, analytical, technical, and organizational skills

Intermediate skills with Microsoft Office products (Word, Excel, Outlook, and PowerPoint)

Must be eligible to work in the United States without future sponsorship

Must have a reliable form of transportation

#LI-Onsite

Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more!

To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website!

Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you have a disability and need accommodation during the application and hiring process, please contact us at https://www.triumvirate.com/contact or call us at 888-834-9697. The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here.

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Technical Services Representative

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