Assistant Manager
Required skills
- MyInventory
Nice to have
- Smart
- Integrity
- Drive
- Enthusiasm
- Tropitude
Role summary
Tropical Smoothie Café is opening a new location in Grand Forks and is seeking Crew Leaders. This role is key to delivering on the company's promise of inspiring a healthier lifestyle through amazing food and smoothies. The ideal candidate will embody the company's values of Solid Relationships, Playing to Win, Creative Spirit, and Living Better, and possess traits like Smart, Integrity, Drive, and Enthusiasm. Responsibilities include delivering exceptional customer hospitality, maintaining knowledge of all café positions, training and coaching crew members, managing inventory and labor using MyInventory, and ensuring all stations operate to brand standards. The role requires continuous standing, walking, bending, lifting up to 30 pounds, and constant interaction with customers and crew in a fast-paced environment.
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Training & development
- Employee discounts
- Flexible schedule
NEW Grand Forks Location Opening Soon!
SUMMARY OF RESPONSIBILITIES At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our Crew Leaders are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit and Living Better. If you are Smart and have Integrity, Drive, and Enthusiasm, you would be a great Tropical Smoothie Café Crew Leader.ESSENTIAL FUNCTIONSInteracts with crew members, customers, and vendors using “Tropitude” (Tropitude is our “mojo” and what makes Tropical Smoothie Café fun and different. It means having energy and creating a positive atmosphere).
- Delivers “Unparalleled Hospitality” to each customer that visits our café.
- Knowledgeable and proficient in each position within the café.
- Successfully completed the Café Basics and Certified Trainer Program.
- Ensures each station is operating to Tropical Smoothie Café’s standards.
- Trains and coaches crew members during each shift to ensure brand standards are upheld.
- Uses tools to accomplish goals, manage labor and control inventory using MyInventory.
- Performs any additional tasks necessary to run the café.
- Experienced Tropical Smoothie Café Crew Member.
- Legally able to work within the State and Federal guidelines.
- Continuous standing and walking throughout the duration of each shift.
- Bending, lifting and carrying up to 30 pounds to perform duties like stocking, refilling ice or taking out trash.
- Constant face-to-face interactions with crew members and customers.
- Safely navigate in a fast-paced café environment.
- Ability to multi-task and remain positive in sometimes stressful working conditions.
- Most shifts are between six to eight hours, but this may vary.
- Crew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours and may have additional opening/closing responsibilities.
- Lead Crew Members by demonstrating Tropical Smoothie Cafes core values in all interactions.
- Comply with the Tropical Smoothie Café uniform and personal hygiene polices for each shift.
- Fun, fast-paced, upbeat environment with no fryers!
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