Agricultural Machinery, Construction Equipment, Retail

Lawn and Garden Service Technician

Fort Wayne, INOnsiteFull TimeEntry-level (exp-based)Posted 18 days ago

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Required skills

High School Diploma
service repairs
performance metrics
mechanical
electrical
hydraulic systems
agriculture and turf equipment
basic computer functions
team environment
Valid driver's license

Nice to have

Associates degree
Service ADVISOR™
computer-based diagnostic repair tools
Forklift license
DOT physical examination

Role summary

TRU LAND Equipment, a John Deere dealer, seeks a Lawn and Garden Service Technician to perform diagnostics, repairs, and maintenance on customer and dealer-owned equipment. Responsibilities include working on John Deere and competitive brands, operating tools and equipment, participating in training, and mentoring apprentices. The role requires a High School Diploma or equivalent, 1+ years of service repair experience, proficiency in mechanical, electrical, and hydraulic systems, and basic computer skills. A valid driver's license is mandatory, with a forklift license preferred. The position involves lifting up to 75 pounds and maintaining a clean, safe work area, with accountability for billable time and materials used.

Grow with TRULAND EquipmentWe’re a leading John Deere dealer with 18 locations across Indiana and Ohio, serving residential, commercial, and agricultural customers. If you’re hardworking, eager to learn, and ready to thrive in a fast-paced, team-driven environment—we want to hear from you!

Purpose:

Independently performs diagnostics, service repairs, and maintenance work on customer and/or dealer-owned lawn and garden/outdoor power equipment. May require some direction or guidance from the Location Service Management team.

Responsibilities:

Performs diagnostics and repairs on John Deere Lawn & Garden Equipment and other brands sold at the dealership. May perform diagnostics and repairs on competitive equipment.

Operates and maintains vehicles, tools, and equipment required to perform job responsibilities.

Participates in John Deere University training and dealer-led training to further the development of skills and knowledge.

Conducts or supports customer clinics.

Maintains current knowledge of John Deere and competitive products.

Mentors Service Technician Apprentices and Students as requested.

Maintains condition of vehicles, inventory, tools, and equipment.

Maintains a clean work area and performs work in a neat and orderly fashion.

Follows all safety rules and regulations in performing work assignments.

Accountable for billable time and assigned work orders.

Responsible for tracking all materials used in performing assigned duties.

Completes all reports and forms required in conjunction with work assignments in a timely manner.

Other appropriate responsibilities as assigned by manager.

Experience, Education, Skills, and Knowledge:

High School Diploma or equivalent experience required, Associates degree preferred.

1+ years of experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred.

Ability to perform repairs and maintenance using special tools and equipment following Technical Manual procedures with limited re-work or customer dissatisfaction.

Proficient knowledge of mechanical, electrical, and hydraulic systems used in the repair of agriculture and turf equipment.

Ability to operate vehicles, tools, and equipment for diagnostic purposes.

Experience with basic computer functions; experience using Service ADVISOR™ or other computer-based diagnostic repair tools preferred.

Ability to work cooperatively in a team environment.

Experience communicating effectively verbally and in writing.

Valid driver’s license required; Forklift license preferred.

Additional Requirements:

Ability to lift 75 pounds repeatedly.

Adequate toolset to perform job responsibilities required.

Driving record that meets Employer’s insurance company requirements.

Ability to pass DOT physical examination and obtain Medical Examiner’s Certificate may be required.

Comprehensive benefit package for full-time team members includes:

Competitive bi-weekly wages

Health, dental, and vision insurance

401(k) plan with company contributions

Flexible Spending Account (FSA) & Health Savings Account (HSA)

Paid Time Off (PTO) and Paid Holidays

Company-paid short-term disability

Life Insurance

Team member discounts

Access to additional voluntary insurance plans

Employee Assistance Program (AEP)

Company-provided uniforms

About TRULAND Equipment

TRULAND Equipment is a John Deere dealer with 18 locations in Indiana and Ohio that supplies and services a wide range of new and used equipment for residential, commercial and agricultural applications. We understand the unique needs and challenges that come with working your land, and we’re dedicated to delivering solutions that exceed expectations. With every phone call, every visit, and every job well done, we’re creating lasting partnerships built on trust.

Our Vision: To enable our customers to cultivate, shape, and manicure the landscape through relationships, engagement, and experiences based on trust, integrity, and a sense of urgency.

Our Values

Integrity: Do the right thing

Trust: Do what we say we are going to do

Simplify Business Transactions: Easy to do business with

Urgency: Engage with a sense of urgency

Respect and Teamwork: Work together to solve our customer's needs

Imaginative Solutions: Create solutions with thoughtfulness and purpose

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