Agricultural Machinery, Construction Equipment, Retail

John Deere Ag Service Technician

Flora, INOnsiteFull TimePosted 2 months ago

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Required skills

John Deere
agricultural equipment
turf equipment
diagnostics
service repairs
maintenance
mechanical systems
electrical systems
hydraulic systems
off-road equipment

Nice to have

Associates degree
competitive equipment
field repairs
John Deere University training
dealer-led training
Advanced Service Technician

Role summary

John Deere Ag Service Technician responsible for performing diagnostics, service repairs, and maintenance on agricultural and turf equipment. This role involves working primarily in a shop environment but may require field service. Key responsibilities include diagnosing and repairing mechanical, electrical, and hydraulic systems on John Deere and competitive equipment, utilizing technical manuals and computer-based diagnostic tools. The position requires a High School Diploma or equivalent, 3+ years of experience in service repairs, and the ability to work cooperatively in a team. Preferred qualifications include an Associate's degree, experience with Service ADVISOR, a CDL, and a forklift license. The role also involves mentoring apprentices and maintaining a safe and organized work area.

Grow with TRULAND EquipmentWe’re a leading John Deere dealer with 18 locations across Indiana and Ohio, serving residential, commercial, and agricultural customers. If you’re hardworking, eager to learn, and ready to thrive in a fast-paced, team-driven environment—we want to hear from you!

Purpose:

Independently performs diagnostics, service repairs, and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Location Service Management team.

Responsibilities:

Performs diagnostics and repairs on John Deere agricultural equipment and technology. May perform diagnostics and repairs on competitive equipment.

Performs diagnosis and repair, primarily at the shop, and in the field as required.

Operates and maintains vehicles, tools, and equipment required to perform job responsibilities.

Participates in John Deere University training and dealer-led training to further the development of skills and knowledge.

Maintains current knowledge of John Deere and competitive products.

Meets the John Deere requirements for an Advanced Service Technician.

Mentors Service Technician Apprentices and Students as requested.

May conduct or support customer clinics.

Maintains condition of vehicles, inventory, tools, and equipment.

Maintains a clean work area and performs work in a neat and orderly fashion.

Follows all safety rules and regulations in performing work assignments.

Accountable for billable time and assigned work orders.

Responsible for tracking all materials used in performing assigned duties.

Completes all reports and forms required in conjunction with work assignments in a timely manner.

Other appropriate responsibilities as assigned by manager.

Experience, Education, Skills, and Knowledge:

High School Diploma or equivalent experience required, Associates degree preferred.

3+ years of experience performing service repairs preferred; demonstrated experience consistently meeting performance metrics preferred.

Ability to perform repairs and maintenance using special tools and equipment following Technical Manual procedures with limited re-work or customer dissatisfaction.

Experience with the mechanical, electrical, and hydraulic systems used in off-road, construction, lawn, or heavy equipment.

Ability to operate vehicles, tools, and equipment for diagnostic purposes.

Experience with basic computer functions; experience using Service ADVISOR™ or other computer-based diagnostic repair tools preferred.

Ability to work cooperatively in a team environment.

Experience communicating effectively verbally and in writing.

Valid driver’s license required; CDL (Commercial Driver’s License) and forklift license preferred.

Additional Requirements:

Ability to lift 75 pounds repeatedly.

Adequate toolset to perform job responsibilities required.

Driving record that meets Employer’s insurance company requirements.

Comprehensive benefit package for full-time team members includes:

Competitive bi-weekly wages

Health, dental, and vision insurance

401(k) plan with company contributions

Flexible Spending Account (FSA) & Health Savings Account (HSA)

Paid Time Off (PTO) and Paid Holidays

Company-paid short-term disability

Life Insurance

Team member discounts

Access to additional voluntary insurance plans

Employee Assistance Program (AEP)

Company-provided uniforms

About TRULAND Equipment

TRULAND Equipment is a John Deere dealer with 18 locations in Indiana and Ohio that supplies and services a wide range of new and used equipment for residential, commercial and agricultural applications. We understand the unique needs and challenges that come with working your land, and we’re dedicated to delivering solutions that exceed expectations. With every phone call, every visit, and every job well done, we’re creating lasting partnerships built on trust.

Our Vision: To enable our customers to cultivate, shape, and manicure the landscape through relationships, engagement, and experiences based on trust, integrity, and a sense of urgency.

Our Values

Integrity: Do the right thing

Trust: Do what we say we are going to do

Simplify Business Transactions: Easy to do business with

Urgency: Engage with a sense of urgency

Respect and Teamwork: Work together to solve our customer's needs

Imaginative Solutions: Create solutions with thoughtfulness and purpose

Ready to apply?

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