Territory Merchandising Specialist

Territory Merchandising Specialist

The Territory Merchandising Specialist supports merchandising execution and operational consistency across assigned store locations while providing hands-on training, onboarding, and coaching to Home Store Representatives. Serving as a subject matter resource for merchandising processes, planograms, technology, and retailer requirements, this role troubleshoots challenges and partners with the Home Store Supervisor to strengthen team capabilities, collaboration, and execution quality.

Essential Functions

• Execute and support planogram updates, category resets, merchandising projects, and special initiatives across assigned store locations, ensuring accurate, safe, and timely completion.

• Train and onboard Home Store Representatives on merchandising processes, planograms, company technology, reporting requirements, safety procedures, and retailer standards.

• Provide ongoing coaching, field guidance, and knowledge-sharing to improve team members’ skills, execution quality, and efficiency.

• Serve as a field resource for troubleshooting merchandising challenges, answering process questions, and identifying solutions within established program standards.

• Provide store coverage and execution support during absences, peak workload periods, onboarding, and other coverage needs as directed by the Home Store Supervisor.

• Maintain effective relationships with retailer management and field team members through clear communication, collaboration, and professional conduct.

• Support the implementation of new technology, tools, procedures, and process improvements to promote consistent execution and more effective ways of working.

• Communicate field observations, training progress, execution challenges, and improvement opportunities to the Home Store Supervisor, completing required reporting and documentation.

Qualifications

• 1+ years of experience in retail merchandising, category resets, store operations, or a related field preferred.

• Demonstrated proficiency in planograms, schematics, product placement, and merchandising standards.

• Experience training, mentoring, or supporting the development of others preferred.

• Ability to demonstrate processes clearly and provide constructive feedback.

• Strong organizational skills and the ability to manage competing priorities across multiple store locations.

• Effective communication and relationship-building skills.

• Proficiency with mobile devices, digital reporting tools, and company technology platforms.

Knowledge, Skills, and Abilities

• Strong leadership, coaching, and team development skills.

• Strong merchandising execution and planogram interpretation skills.

• Ability to train, coach, and share knowledge with team members at varying experience levels.

• Strong problem-solving skills and the ability to identify execution gaps and recommend solutions.

• Effective communication and collaboration skills to build trust with team members, retailer partners, and leadership.

• Strong attention to detail, organization, and time management.

• Ability to work independently while partnering with the Home Store Supervisor to support team and program objectives.

Physical Demands

• Ability to lift and move up to 40 pounds 

• Ability to stand and walk for extended periods 

• Frequent bending, kneeling, and reaching 

• Ability to climb ladders or use step stools as needed 

• Physical labor including fixture assembly and product movement 

Work Environment

• Field-based retail store environments across multiple locations 

• Ability to travel and work flexible schedules

Equal Employment Opportunity Statement 

TruX Retail Partner is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, pregnancy, or any other status protected by federal, state or local law.

Disclaimer 

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Management reserves the right to modify, add, or remove duties at any time in accordance with business needs. Nothing in this job description should be interpreted as creating an employment contract. Employment is at-will, where permitted by law.