Associate Sales Representative (AV/IT Solutions)
Required skills
- Audio-Visual
- IT solutions
- outbound calls
- emails
- networking
- discovery conversations
- sales meetings
- demonstrations
- collaboration tools
- conferencing
Nice to have
- AV systems
Role summary
This Associate Sales Representative role supports revenue growth by developing new business opportunities and assisting in the early-to-mid stages of the sales cycle. The position focuses on consultative, solution-based selling of Audio-Visual, Physical Security, and IT solutions across various industries. Responsibilities include prospecting, qualifying customers, conducting discovery conversations, supporting sales meetings, learning and positioning AV/IT solutions, preparing quotes and proposals, maintaining CRM records, and building customer relationships. A high school diploma is required, with an associate or bachelor's degree preferred. 0-2 years of experience in sales or customer-facing roles is needed, along with basic proficiency in Microsoft Office Suite and an interest in technology.
Looking to start and grow your sales career?
In this role, you'll have the opportunity to learn from one of the best. This position will closely partner with one of our Senior Account Executives.
The Associate Sales Representative supports revenue growth by developing new business opportunities and assisting in the early-to-mid stages of the sales cycle.
This role focuses on consultative, solution-based selling of Audio-Visual, Physical Security and IT solutions across multiple industries including commercial, education, nonprofit, and government.
Essential Duties & Responsibilities
- Prospect and qualify new customers through outbound calls, emails, networking, and research.
- Conduct discovery conversations to understand customer needs, goals, and challenges.
- Support sales meetings, demonstrations, and site walks with senior sales and technical teams.
- Learn and position AV and IT solutions such as collaboration tools, conferencing, displays, networking, and managed services.
- Assist in preparing quotes, proposals, and sales documentation.
- Maintain accurate activity and opportunity records in the CRM system.
- Build relationships with customers and internal teams to support a positive sales experience.
Competencies & Skills
- Strong communication and listening skills with a customer-first mindset.
- Organized, detail-oriented, and able to manage multiple priorities.
- Willingness to learn technology solutions and consultative selling techniques.
- Professional written and verbal communication skills.
- Resilience, coachability, and comfort with outbound prospecting.
Education & Experience
- High school diploma or equivalent required; associate or bachelor’s degree preferred.
- 0–2 years of experience in sales, customer service, retail, hospitality, or other customer-facing roles.
- Basic proficiency with Microsoft Outlook, Word, Excel, and Teams.
- Interest in technology, AV systems, or IT solutions strongly preferred.
Work Environment
- Office work environment with some travel to customer sites.
- Standard business hours with flexibility based on customer needs. Some off-hours work is expected for special events and customer communications.
Career Growth Opportunity
This role offers potential for long term advancement into Sales Representative or Account Executive positions through training.
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