BRANCH MANAGER TW

TW Metals is the global leader in specialty metals — a fast-paced, entrepreneurial company where branch leaders own their business. Join us to grow a profitable branch, build a strong team, and make an impact from day one.

Position Summary

Reporting to the Regional General Manager, the Branch Manager leads all sales and operations at the branch and owns its P&L. This role is responsible for executing the company’s strategy locally and delivering profitable growth for the branch, and all key branch performance metrics.

The Branch Manager builds a strong team and a safe place to work. This leader develops and coaches employees, grows customer relationships and makes sure the branch runs efficiently every day.

Essential Functions & Responsibilities

• P&L Management: Own the branch P&L and budget. Monitor sales, gross margin, operating expenses and return on capital, and take corrective action to meet growth and profitability targets.

• Safety and Employee Well-Being: Lead the branch safety program and build a strong safety culture. Implement and enforce TW Metals safety policies and procedures and ensure compliance with OSHA and other regulatory requirements. Make sure employees receive required safety training, conduct regular safety inspections and meetings, and ensure incidents and near misses are reported, investigated and corrected promptly. Promote the health, well-being and engagement of all branch employees.

• Strategy Execution: Execute the company’s commercial and operational strategy at the branch. Translate regional and company objectives into branch plans, goals and milestones within approved budgets.

• Sales and Operations Oversight: Lead branch sales and operations, including customer service, contract management, purchasing, processing, warehouse and shipping, in line with company policies and procedures.

• Customer Relationships and Business Development: Build and manage relationships with existing and prospective customers to maximize sales and satisfaction. Win new accounts and expand share with current customers, working closely with BDMs, Enterprise sales teams on strategic accounts, as well as the Region Sales Manager.

• Market Knowledge and Pricing: Stay current on the markets served, key customers, vendors and competitors. Recommend pricing and sales effort for the local market.

• Inventory and Working Capital: Manage branch inventory and working capital, including receivables and aged or excess stock, to meet inventory turns, service level and cash flow objectives. Review production costs and quality, and adjust processing and inventory control programs as needed.

• Inventory and Working Capital: Coach and develop branch employees through ongoing feedback, performance reviews, training and development plans. Build bench strength and succession for key roles.

• People Development and Coaching: Hold full authority for personnel actions, including hiring, performance management, discipline and termination.

• Quality: Ensure compliance with company quality policies, procedures and certification requirements, and drive corrective action on customer quality issues.

Qualifications

• Bachelor’s degree in Business or related field (preferred); an equivalent combination of education and experience will be considered.

• Typically 5+ years of experience in metals distribution sales, operations or a related area, including 1–3 years of supervisory experience.

• Proven track record of growing sales and profitability. Must be comfortable working in a fast paced environment, and the ability to make quick decisions that impact the company positively.

• Extensive knowledge of branch operations, including sales, inventory management and financial management (P&L, budgeting and working capital).

• Strong leadership, coaching and communication skills with employees, management and customers.

• Working knowledge of safety programs and OSHA requirements.

• Strong analytical and problem-solving skills.

• Proficient in Microsoft Office Suite and general AI tools like CoPilot; ability to learn the company’s business system (Metalware).

What We Offer

We offer a comprehensive benefits program that includes medical, dental, and vision coverage; company-paid life insurance; short- and long-term disability; paid vacation and PTO; a 401(k)-retirement contribution; a monthly car allowance; and tuition reimbursement, among other competitive benefits.

The right opportunity is waiting for you here at TW Metals, LLC — apply now!

Equal Opportunity / Affirmative Action Employer

TW Metals, LLC is proud to be an equal opportunity employer. All qualified applicants will be considered for employment regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or veteran status. TW Metals is also committed to complying with all fair employment practices regarding citizenship and immigration status.