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Twist Bioscience Verified
Biotechnology, Life Sciences, Synthetic Biology, Genomics

Account Manager, DNA Synthesis - SouthEast

RemoteRemoteFull TimePosted 14 days agoVisa sponsorship available

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Required skills

  • revenue forecasts
  • customer feedback
  • unmet customer needs
  • revenue targets
  • commission plans
  • accurate forecasts
  • key relationships
  • new and existing customers
  • supply agreements
  • CRM database

Nice to have

  • synthetic biology products
  • markets
  • Businesses to business
  • pharma
  • chemical
  • Agbio

Role summary

Twist Bioscience is seeking a motivated Account Manager for DNA Synthesis in the SouthEast territory. This role is responsible for driving revenue growth, delivering accurate financial forecasts, and managing key customer relationships within the life sciences sector. The Account Manager will leverage their technical knowledge of synthetic biology and B2B sales experience to achieve targets, provide customer feedback, and identify new product opportunities. Proficiency in Salesforce.com and understanding of regulatory requirements like ISO 13485 are essential. The ideal candidate possesses strong communication, relationship management, and strategic thinking skills, with a proven ability to succeed in a dynamic, start-up environment.

The Account Manager is responsible for delivering revenue and driving growth in their territory for Twist Bioscience gene synthesis products. This role is accountable for delivering accurate revenue forecasts throughout the fiscal year, enabling the executive team to monitor business performance and drive decision making. This role is required to maintain knowledge of competitor products and their commercial strategies, identifying, and escalating their activities in a time bound manner. This role is also accountable for providing customer feedback on Twist Bioscience products in addition to identifying unmet customer needs that will enable the development of new and innovative products.

What You’ll Be Doing

Job performance will involve a variety of activities including:

  • Attain quarterly and annual revenue targets established from annual commission plans.
  • Deliver accurate and timely forecasts for their territory.
  • Develop and manage key relationships with new and existing customers at multiple organizational levels.
  • Develop contingency and risk mitigation plans for their region as necessary.
  • Develop and execute supply agreements to support new and existing business.
  • Work collaboratively with operations to minimize time to revenue.
  • Maintain CRM database with up-to-date information
  • Represent the company at relevant trade shows.
  • Maintain and raise awareness of the competitive landscape, provide customer feedback, and introduce new product ideas to internal partners.
  • Follow regulatory and ISO 13485 requirements
  • Additional duties as assigned.

    • What You’ll Bring to the Team

    EXPERIENCE:

  • Proven track record of delivering financial targets on a quarterly and annual basis
  • At least 3-5+ years of experience of selling life science reagents and solutions. Knowledge of synthetic biology products and markets preferred.
  • Experience with a custom or made to order business a big plus
  • Businesses to business experience preferred, in particular, selling to pharma, chemical and/or Agbio organizations.
  • Demonstrated technical knowledge of synthetic biology applications utilizing synthetic genes, pathways and organisms a necessity.
  • A background in technical sales and support or product management is preferred.
  • Application of Salesforce.com a prerequisite.

    • KEY ATTRIBUTES:

  • Demonstrated drive, determination and self-motivation resulting in consistent achievement of financial results.
  • Demonstrated scientific problem-solving skills.
  • Demonstrated technical depth in synthetic biology applications and workflows.
  • Positive external and internal relationship management skills.
  • Ability to participate with others as a member of the team to ensure that demanding and difficult projects are handled smoothly and cooperatively.
  • Strong communication and presentation skills.
  • Proven ability to thrive in a start-up/ change oriented environment.
  • Proven coaching, mentoring, team building and leadership skills.
  • Proven as a strategic thinker, backed up by a track record of tactical execution.

    • EDUCATION:

    Bachelor's degree (B.A./B. S) from four-year college or university preferred in Biology or similar field, advanced degree preferred.

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