
HR Advisor - 2nd Shift - Omaha Plant
Required skills
- 2nd Shift
- Onsite
- Data Entry
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Customer Support
- Analytical Skills
- Trouble-shooting
- Planning
Nice to have
- SAP/HR
- Workday
- HR systems
- HR processes
Role summary
This HR Advisor position provides process and transactional support for HR systems and processes, acting as a first point of contact for users resolving cases via Service Now, chat, and phone. Responsibilities include data entry and review for employee business processes, monitoring HR inboxes, and collaborating with the People Operations team to meet service level agreements. The role requires 2+ years of customer support and data entry experience, proficiency in Microsoft Excel, Word, and PowerPoint, and strong analytical, organizational, and communication skills. Familiarity with HR systems is a plus. This is an onsite, 2nd shift position in Omaha.
Management Level:
80Work Shift:
2ND SHIFT (United States of America)MUST SIT ONSITE AT OMAHA PLANT NO REMOTE HOURS: 1:00PM - 11:30PM
The primary purpose of this position is to provide process and transactional support for HR systems & processes, including support for all users through the resolution of cases (using Service Now technology), chat and phone support. This position is expected to be a first point of contact with handling all support calls routing to the People Operations team, and other tasks as required to resolve first level support requests.
This role will be responsible for assisting with a large volume of data entry and review related to team member business processes, including hires, terminations, salary adjustments, and other confidential items. This position will also monitor various HR inboxes and respond or escalate to the appropriate team, including COE, HR Strategic Partners, or Leadership
Essential Duties and Responsibilities
Support – 100%
Receives and provides basic navigation support for routine correspondence following established procedures (such as address changes, application support, background check corrections and employee self-service support)
Review and update of key business processes and general master data components
Collaboration with the People Operations team to achieve faster support service level agreements that ensure department key performance indicators are met
REQUIREMENTS:
Education: Bachelors degree or equivalent combination of education and experience
Experience: 2+ years relevant customer support role and past data entry experience
Computer Skills: Intermediate computer skills including generating simple letters, spreadsheets and/or graphics for personal business use or creating simple queries and simply formatted data output. Must be proficient in Microsoft Excel, Word, and Power point.
Understanding of HR systems and processes is a plus.
Communication Skills:
Ability to interact with and communicate to a broad range of end users providing excellent support. Requires excellent communication skills, both verbal and written
Special Skills: Must possess excellent customer service, basic analytical and trouble-shooting skills, planning and organizational skills. Must be detail-oriented and work well in a team environment. Must be able to work in a fast-paced environment. Must be able to multi-task when applicable. Strong interpersonal skills, particularly as it relates to working effectively with others and building successful relationships throughout the organization. Excellent judgement and proven ability to analyze issues quickly & take appropriate action under limited time constraints. Perseveres to locate necessary data quickly to support customer resolution; Consistently delivers high-quality, timely work resulting in highly satisfied customers; Passion for learning; Familiarity with SAP/HR and Workday not required but highly valued; and team player.
Supervisory: No.
Travel: No travel
Internal Management & Management Support Applicants:
Automatic notification to your current manager will be initiated upon selection for interview. This applies to all candidates who are level 79 or above.
All professional team members are expected to demonstrate responsible use of approved AI tools, including safeguarding sensitive information, adhering to company policies, and validating AI-generated outputs. Individual Contributors should demonstrate the ability to integrate AI into daily work, improve efficiency through AI-enabled solutions, evaluate outputs critically, and apply professional judgment when using AI. People Leaders should demonstrate the ability to drive responsible AI adoption, enable effective use of approved solutions, identify opportunities to improve team performance through AI, and ensure accountability for the quality and accuracy of AI-supported outcomes.Relocation Assistance Eligible:
NoReferral Payout Eligible:
NoPay Range/Rate:
Incentives:
Annual Incentive Plan:
NoLong-Term Incentive Plan:
NoFor Professional Management levels, internal applicants should either upload a resume to their application OR complete their application fully showing current and past work experience in the sections provided.
Any listed amounts represent the base pay range. Additional compensation may be available for this position based on various factors such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonuses. Pay is just one part of Tyson’s total compensation package.
Tyson will develop an offer based on a candidate's or team member’s relevant skills and capabilities, the market data for the role described in this requisition, internal equity, and other information relevant to the candidate and role.
The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.
We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.
Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.
CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, click here.
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