Representative Benefits LOA
Required skills
- FMLA
- TPA
- ServiceNow
- Workday
- SAP
- Excel
- Microsoft Suite
- Process Documentation
- Project Management
- People Operations
Nice to have
- Nursing stakeholders
- Military leave
- Jury duty leave
- Bereavement leave
- Seasonal layoffs
- Temporary layoffs
Role summary
This role supports leave of absence (LOA) management and provides technical and analytical leadership for process improvement projects. Key responsibilities include administering various types of leaves (FMLA, personal, military, etc.), processing disability claims, coordinating return-to-work options with HR and Nursing, and auditing absence reports for accuracy. The position requires advanced computer skills in HCM systems like Workday and SAP, proficiency in Excel, and experience with ServiceNow for case management. Strong analytical, problem-solving, and communication skills are essential for translating technical information and driving process improvements within People Operations.
Job Details:
SUMMARY:
This position supports the execution of leave of absence (LOA) management and provides technical and analytical leadership on projects. A key focus is identifying process improvement opportunities, optimizing centralized work, and measuring service delivery effectiveness.
Key Responsibilities
Leave Administration- Review, approve, and correct non-company leave requests, including: FMLA and Non-FMLA leaves managed by a Third-Party Administrator (TPA) Personal leaves Military leave Jury duty leave Bereavement leave
- Initiate leave requests for seasonal and temporary layoffs.
- Confirm leave balances and manage absences in accordance with company policy.
- Run recurring reports for team members scheduled to return from LOA.
- Enter Leave of Absence (LOA) and Short-Term Disability (STD) data.
- Process STD payments.
- Partner with the Third-Party Administrator (TPA) to address overdue leave cases.
- Partner with HR and Nursing stakeholders to coordinate return-to-work and transitional work options.
- Support team members returning from leave while ensuring compliance with company policies.
- Review and process insurance premium payments for team members on unpaid LOA.
- Conduct daily absence report audits to ensure data accuracy.
- Resolve absence management cases through ServiceNow while meeting established service level agreements (SLAs).
REQUIREMENTS:
Education: Bachelor's degree or equivalent combination of education and experience.
Experience: 3+ years relevant experience or equivalent.
Computer Skills: Tier II Support - Advanced computer skills related to HCM systems. Must be highly competent in the use of Excel. Microsoft Suite, Workday process knowledge, and SAP
Communication Skills: This position will interact with and is expected to communicate results/recommendations, and secure buy-in across a broad range of users, stakeholders, and management. Must have the ability to translate complex technical themes into business facing language. Excellent written and verbal communication skills required.
Special Skills: General working knowledge of key HR Benefit support practices and procedures including team member transactional activities & ServiceNow systems. Experience with process documentation, identifying improvement opportunities and specific measurements to track performance post implementation. Proven ability to manage projects within People Operations using the defined Tyson methodology. Understands how to escalate & drive issues to resolution. Strong analytical and problem-solving skills with the ability to think creatively and develop new processes; Must be detail-oriented and work well in a team environment. Perseveres to locate necessary data and identify creative solutions to enable project completion. Consistently delivers high-quality, timely work resulting in highly satisfied customers. Demonstrated ability to successfully manage competing priorities & deliverables in a fast-paced, dead-line oriented environment. Passion for learning; and team player.
Supervisory: No.
Travel: 1-3 trips per year
Relocation Assistance Eligible:
NoWork Shift:
1ST SHIFT (United States of America)Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been extended.
Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.
The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.
Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.
We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.
If you would like to learn more about your data privacy rights and how you may use that information, please read our Job Applicant Privacy Notice here.
Unsolicited Assistance: Tyson Foods and its subsidiaries do not accept unsolicited support from external recruitment vendors for open positions within the United States. Any resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee or applicant tracking system at Tyson Foods or its subsidiaries, without a valid written request and search agreement approved by HR, will be considered the property of Tyson Foods. No fees will be paid if the candidate is hired due to an unsolicited referral.
