Client Service Associate

Key responsibilities

“Are you truly service oriented? Do you know how to take care of people?

We’re looking for a Client Service Associate to:

• keep management systems up-to-date with client information
• educate clients on account services and capabilities
• help with the preparation of reports and other materials for client meetings
• collect the right documentation for opening new accounts and service requests
• assist with operational cash transactions, ensuring requests are processed accurately and in a timely manner
• manage client meeting logistics, including scheduling and conference room bookings “

The team

Based in UBS’s Kenwood, Ohio branch, the Horton Neville Shick Wealth Management Group offers a collaborative work environment with the flexibility to work from home up to two days a week. Managing approximately $1.4 billion in assets under management (AUM) as of December 31, 2025, our team serves high net worth and ultra-high net worth individuals and families with sophisticated wealth planning solutions. Through a highly personalized approach, our financial advisors deliver customized strategies, products, and services that help clients preserve, grow, and transfer wealth across generations.

Your skills and experience

• series 7 and 66 licenses preferred (or with the expectation to pass tests within 6 months)
• bachelor's degree
• excellent communicator, with solid interpersonal skills
• detail oriented (nothing gets past you)
• proficient in Microsoft Office Suite

About us

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit ubs.com/careers.

How we hire

We may request you to complete one or more assessments during the application process. Learn more

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.
We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

About BANK-now

BANK-now is a subsidiary of UBS and one of Switzerland’s leading credit and leasing specialists. We have been providing consumer loans for individuals and leasing solutions for individuals and companies since 2007. We are headquartered in the state-of-the-art Panorama building in Horgen with branches across Switzerland and more than 300 employees dedicated to serving our customers. Learn more about us: bank-now.ch/jobs-and-careers