
Support Technician 3-12 | 5 West | Variable | Full time
Required skills
- Registered Nurse
- Mobility Assistant
- Patient Mobility
- Specialized Patient Lifting Equipment
- Nurse Call System
- Stocking Supplies/Equipment
- Medical Terminology
- Problem-solve
- Prioritize
- Initiative
Nice to have
- Clerical Experience
- Nursing Assistant Experience
Role summary
The Support Technician role is a full-time position (36 hours/week) within a healthcare unit, functioning under the supervision of a Registered Nurse. The role has two primary functions: serving as a mobility assistant using specialized lifting equipment to optimize patient mobility, and providing unit desk support. Desk support duties include managing the nurse call system, answering phones, stocking supplies, filing, and maintaining a clean environment. The position requires strong communication, problem-solving, organizational, and interpersonal skills, with a demonstrated understanding of medical terminology and computer experience. Previous clerical or nursing assistant experience is preferred.
Full time 36 hours/week | Variable
The support tech functions under the supervision of the Registered Nurse serving the unit in two distinct roles according to assignment. In a priority role, the support tech serves as a mobility assistant, and works with the registered nurse to optimize patient mobility using specialized patient lifting equipment. In a second capacity, the support tech serves as the unit desk support managing the nurse call system needs, answering telephones, stocking supplies/equipment, filing, and ensuring a clean and uncluttered environment of care. The support tech provides nursing support to achieve the organization's mission of excellent patient care and nursing's vision of setting a new standard of excellence in autonomous and accountable nursing practice committed to patient advocacy and innovative patient care in a climate of trust and collaboration.
Qualifications
Minimum Education and Experience Requirements:
High school diploma or equivalent preferred. College degree preferred; demonstrated computer experience; demonstrated strong oral and written communication skills; demonstrated excellence in public contact skills (respect for others, courteous, tactfulness); demonstrated ability to problem-solve, prioritize, and display initiative; dependability, ability to accept direction and interact with others as a team member essential; strong organizational skills with demonstrated ability to work independently; demonstrated understanding of medical terminology. Previous clerical or nursing assistant experience preferred.
Motor Vehicle Operator Designation: Employees in this position: Will not operate vehicles for an assigned business purpose
Licensure/Certification/Registration: none
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