Health, Wellness & Fitness

Operations Manager

Sunnyvale, CAOnsiteFull TimeManager / Head$60,000–$70,000 /yrPosted 18 days ago

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Required skills

Operations Manager
Health & Fitness industry
Manager experience
Health club
Hospitality industry
Organized
Communication skills
Member retention
Operational processes
Team development

Nice to have

NASM
ACE
ISSA

Role summary

UFC GYM is seeking an Operations Manager to lead club operations and enhance member experience. This role is responsible for achieving monthly revenue goals, supporting member retention through excellent operational processes, and developing a strong operational team. Key duties include managing back-office functions, supply ordering, supervising POS operations, filing revenue reports, and overseeing inventory control. The ideal candidate is highly organized, possesses strong leadership and communication skills, and has experience in the Health & Fitness or hospitality industry, preferably within a health club setting.

We Empower the Fighting Spirit in You!
We Offer

Compensation package: Competitive base salary plus bonus.
Comprehensive health benefits: Full coverage for medical, dental, and vision.
Generous paid time off: Ample vacation days, personal leave, and holidays.
Free membership perks: Complimentary access to all our fitness centers.
Employee discounts and special offers: Exclusive deals on fitness products and wellness services.
Flexible scheduling tailored to your needs: Work hours that fit your personal and professional commitments.
A fitness-focused workplace vibe: On-site fitness classes, wellness programs, and a supportive community.
Free or discounted recertification (NASM, ACE, ISSA): Maintain and upgrade your certifications at little to no cost.
Expand your client base: Leverage our large member network to grow your business.
Ongoing in-house training: Regular workshops and training sessions.
Plus, more exciting perks: Team-building events, wellness challenges, and UFC recognition programs!

Responsibilities

Responsible for hitting a monthly Operations Revenue goals
Major emphasis is to support member retention by advocating for the best member experiences and operational processes in the club.
Hires, trains and develops a strong operational team.
Ensure team members always executes the basics in friendliness, cleanliness, punctuality and in dress code.
Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience.
Maintain an efficient ‘back office.’
Order and maintain all supplies.
Supervise point-of-sales (POS) operations and file daily and weekly club revenue reports.
Responsible for proper inventory receiving and inventory control activities per company guidelines. Prepare inventory reports.

Qualifications

Highly organized and willing to take leadership responsibilities regardless of situation.
Must possess strong oral, presentation and written communication skills.
Experience in the Health & Fitness industry.
Experience as a manager.
Experience in a health club or the hospitality industry.

About UFC GYM

The ultimate “Big Gym” experience, UFC GYM raises the bar of what big-box gyms should offer their members.
Members get everything they need under one roof – robust cardio equipment, coach-led group classes, weightlifting and free weights, martial arts and MMA-inspired fitness training, martial arts equipment, youth programming, personal training, yoga, Pilates, and more!

Apply today! We respond to all applications!

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Operations Manager

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Required skills

Nice to have

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