
Repair Technician
Required skills
- Repair Technician
- packaging tools
- equipment
- technical support
- phone
- customer support
- parts coordination
- estimates
Nice to have
- electrical experience
- mechanical experience
- customer support experience
Role summary
Uline is seeking a Repair Technician for their Wisconsin Distribution Center. This role involves repairing customer-returned products, providing technical support via email and phone to troubleshoot issues and prevent returns, and coordinating parts and estimates for repairs. The ideal candidate will have prior electrical and mechanical experience, and at least 2 years of customer support experience is a plus. This is a full-time, onsite position with a Monday-Friday schedule.
Repair Technician
Wisconsin Distribution Center
12885 104th Street, Pleasant Prairie, WI 53158
High-quality people and high-quality products. That’s what you’ll find when you join Uline as a Repair Technician. In this role, you’ll help customers get the most out of their Uline products by providing expert guidance on proper use, troubleshooting issues and performing repairs that keep their operations running smoothly.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Hours: Monday - Friday, 10:30 AM to 7 PM.
Position Responsibilities
Repair products returned by customers including packaging tools and equipment.
Provide technical support to our customers through email and over the phone, offering solutions to prevent unnecessary product returns.
Act as a resource for departments, answering questions and supporting their repair-related needs.
Coordinate parts and estimates for repairs.
Minimum Requirements
High school diploma or equivalent. Bachelor's degree preferred.
Prior electrical and mechanical experience a plus.
2+ years of customer support experience a plus.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Best-in-class, clean, modern facilities.
First-class fitness center with complimentary personal trainers.
Over four miles of beautifully maintained walking trails.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.
EEO/AA Employer/Vet/Disabled
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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
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