Retail-Ontario - Area Manager - On
Required skills
- WHMIS
- Health & Safety
- driver's licence
- business administration
- janitorial industry
- operational environment
- supervisory role
Nice to have
- floor-care
- cleaning procedures
Role summary
An established Canadian facility maintenance company is seeking an Area Manager for their Janitorial Services division in Ontario. This role is responsible for leading, managing, and implementing customer scope of work within a designated area, focusing on exceptional service delivery. Key responsibilities include increasing revenue from existing customers, managing a mobile workforce, developing and implementing plans (e.g., waxing schedules, budgets), building customer and subcontractor relationships, training staff on required and company-specific training, leading process initiatives, analyzing and controlling store budgets, and supporting HR functions for subcontractors. The role requires a business administration degree or related field, a minimum of 5 years in the Janitorial industry or dynamic operational environment, and 3-5 years in a supervisory role. The candidate must be available for flexible shifts, willing to travel frequently, possess a valid driver's license, and have strong business acumen, leadership, and communication skills.
About Us
We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.
We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.
About this Position
This role is responsible for leading, managing, coordinating and
implementing the customer scope of work within a designated area, to provide
exceptional Janitorial Services.
You will also be responsible for increasing revenue from existing customers and
managing a mobile workforce.
Duties and Responsibilities
Participate in the development and implementation plans for customer
(i.e. waxing schedules/, budgets, potential add on sales opportunities)
Build strong relationships with customers and sub contractors
Responsible for training subcontractors and employees on required legislated
training (WHMIS, Health & Safety, etc.) and United cleaning specific
training
Lead all process initiatives and work with senior management to identify trends
and process gaps.
Analyze and control store budgets, monitor expenses for operations and develop
strategies to decrease costs and increase profitability at store level
Implement transitions of new business in customer locations in compliance with
transition process
Support in Hiring/Recruitment/Training/Performance Management/Termination of
subcontractors
Work in compliance with Health & Safety policies and legislation
Job Requirements
Available to address customer and subcontractor needs and concerns in a
timely manner
Ability to work flexible shifts on a rotation basis including evenings and
nights
Willing to travel frequently within the designated territory
Ability to work in a fast-paced & high stress environment and solve
problems effectively
Valid driver’s licence and good driving record
Skills- Qualifications
Business acumen, strong verbal and written communication skills
Active listening skills, time management, leadership skills, autonomy,
competent with technology
Managing budgeting & costing within janitorial operational environments
Knowledge of floor-care and cleaning procedures is an asset
Ability to motivate a mobile team of sub-contractors
Education/Experience
Degree in business administration or related field
Minimum of 5 years’ experience in the Janitorial industry or any other dynamic
operational environment
3 – 5 years’ experience in a supervisory role
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