Senior Coordinator, Human Resources - Operations

JOB SUMMARY:

Supports a UDX Talent & Culture team by serving as the point of contact in the administration, processing and dissemination of information including: employment, benefits, employment records, reporting, payroll, training and development, employee services, or employee relations. Serves as the first contact point for Team Members in issue identification and resolution where appropriate.

MAJOR RESPONSIBILITIES:

• Supports T&C team with project planning org chart creation / maintenance / requisition tracking. Ensures employment requisitions are opened and maintained.
• Completes Personnel Change Request (PCR), Organizational Change Request (OCR), Personnel Payroll Action (PPA) and Position Management (PM) forms for NBCU and UO system changes.
• First line support related to any Employee Relations issues. Gathers information, evaluates, responds when appropriate and/or refers to HR Generalist and Manager for further investigation and follow up as needed.
• Acts as a liaison with core T&C partners and provides general information to Team Members on policy interpretation, EAP concerns, Benefit/Payroll/Records inquiries and staffing needs.
• Supports performance management system, processes and reporting as requested by the T&C team and client group.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
• Perform other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Consistent attendance is a job requirement.

EDUCATION:

• Bachelor’s degree is preferred in HR, Psychology, Business or related field.

EXPERIENCE:

• 3+ Years: Human Resources experience in a fast-paced environment required, preferably in an employee relations or HR generalist role; or equivalent combination of education and experience

ADDITIONAL INFORMATION:

• Strong communication skills; at all levels of the organization
• Solid organizational skills, ability to handle multiple priorities
• Independent, self-starter, requiring minimal day-to-day task supervision
• Professional
• Computer proficiency
• Supports the HR department by maintaining and processing information within computer-based programs and providing first-line HR support for UPR client groups; both NBCU and UO paid.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal Orlando Resort. Here you can.

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