Healthcare, Academic Medical Center

Patient Access Coordinator (7:00P-7:30A)

United StatesOnsiteFull TimePosted 1 month agoVisa sponsorship available

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Required skills

Patient Access
Check-in
Insurance verification
Prior authorizations
Patient flow
Paperwork
Organized
Calm under pressure
Empathy
Professionalism

Nice to have

Patient Access Rep II
Scheduling Rep II
Medical terms
Spanish

Role summary

The Patient Access Coordinator is responsible for managing patient flow, check-in processes, insurance verification, and prior authorizations. This role acts as a liaison between patients and various departments, ensuring smooth operations and timely care. The ideal candidate is organized, empathetic, and possesses strong communication and problem-solving skills, with a background in patient contact, hospital finance, or insurance. This full-time, onsite position operates during night shifts (7:00 PM - 7:00 AM).

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.

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Patient Access Coordinator (7:00P-7:30A)101 Truman Medical Center

Job Location

University Health Truman Medical CenterKansas City, Missouri

Department

Patient Access UHTMC

Position Type

Full time

Work Schedule

7:00PM - 7:00AM

Hours Per Week

Job Description

Patient Access Coordinator –

Are you the kind of person who thrives in organized chaos, loves helping people, and can juggle patient flow, paperwork, and phone calls—all before your second cup of coffee? Then you'd feel right at home as a Patient Access Coordinator!

In this role, you're the behind-the-scenes hero keeping everything running smoothly—from check-in to insurance verification, and all the way to getting patients where they need to be (on time, every time). You're part traffic controller, part detective (hello, prior authorizations), and part customer service superstar. You're not just doing the work—you’re making it better, helping to improve systems and support a team that relies on you daily.

Oh, and you’re not afraid of a little paperwork (okay, a lot), love solving problems, and can keep your cool when things get hectic. Plus, you speak fluent “insurance,” know how to keep patients calm and informed, and have no problem making complex things sound simple. Bonus points if you can do all of that en español!

What You Bring to the Table

✔ A high school diploma or equivalent (and a degree in multitasking from the school of real life)
✔ 3+ years of hands-on experience in patient contact, hospital finance, or insurance
✔ Previous success as a Patient Access Rep II or Scheduling Rep II
✔ Clear, kind, and effective communicator—whether it’s face-to-face, over the phone, or through email
✔ A detail-lover with a knack for staying organized and calm under pressure
✔ Able to read between the lines (and legal documents), ask the right questions, and find smart solutions fast
✔ Proficient in navigating sensitive conversations with empathy and professionalism

Extra Credit (a.k.a. Preferred Skills)

You’ve tackled insurance verification and authorization before and lived to tell the tale
You know your way around medical terms (and maybe even how to spell them!)
You can speak Spanish—or you’re working on it!

Ready to apply?

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