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Higher Education, Research

Software Licensing Coordinator

Main, FLOnsiteFull Time$61,000–$61,000 /yrPosted 1 month agoVisa sponsorship available

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Required skills

  • Associate's degree
  • 4 years of experience
  • high school diploma
  • Software Fulfillment
  • service management system
  • annual licensing
  • IT asset management
  • UF Software Licensing services
  • UF Liaison Dashboard
  • software installation

Nice to have

  • licensing
  • support
  • administrative applications
  • educational applications
  • research applications
  • statistical analysis

Role summary

The Software Licensing Coordinator, also classified as an End User Computing Spec III, is responsible for fulfilling new software licensing requests, managing annual licensing periods, and coordinating with IT asset management. This role serves as a liaison for software requests, utilizing specific dashboards to manage licensing information. The coordinator also manages software installation coordination with customers and support teams. Key responsibilities include optimizing software licensing and deployment processes, mitigating risks, and facilitating strategic initiatives, requiring a strong customer-centric approach and excellent organizational and communication skills.

Classification Title:

End User Computing Spec III
Classification Minimum Requirements:

Associate’s degree and four years of appropriate experience; or a high school diploma or equivalent and 6 years of relevant experience. Appropriate college course work or vocational/technical training may substitute at an equivalent rate of required experience.
Job Description:

Software Fulfillment 
Fulfills new software licensing requests submitted through the service management system. Actively manages annual licensing periods for existing applications and coordinates with departmental administration as required. Coordinates with IT asset management as required to maintain accurate licensing asset records.

Departmental Software Liaison 
Serves as the departmental liaison for software requests in coordination with UF Software Licensing services. Utilizes the UF Liaison Dashboard to obtain and update licensing information as required.

Software Installation Coordination 
Coordinate with customers and support teams regarding the installation and activation of software applications.

Process optimization, risk mitigation, strategic initiatives
Works closely with organizational leadership to optimize software licensing and deployment processes, identify and mitigate risks, and facilitate strategic initiatives.
Expected Salary:

$61,000
Required Qualifications:

Associate’s degree and four years of appropriate experience; or a high school diploma or equivalent and 6 years of relevant experience. Appropriate college course work or vocational/technical training may substitute at an equivalent rate of required experience.
Preferred:

Demonstrated experience with the licensing, deployment and support of common administrative, educational and research (statistical analysis, reference management, etc.) applications.
Knowledge of service management, asset management and software management / deployment systems.
Experience with supporting enterprise environments (10,000+ devices) and/or supporting academic health centers / clinical care.

The successful candidate will have a strong customer-centric service orientation and excellent troubleshooting, communication, organizational and collaboration skills. Discretion, sound judgment, confidentiality, initiative, and interpersonal skills are critical to the success of this position.
Special Instructions to Applicants:

Please upload the following - CV or Resume, Cover Letter and List of Professional References.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.
Health Assessment Required: No
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