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Acute Service Coordinator I

Mckeesport, PAOnsiteFull TimeEntry-level (exp-based)Posted 1 month agoVisa sponsorship available

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Required skills

  • Human Services
  • Social Work
  • Psychology
  • Counseling
  • EPIC
  • Driver's License
  • Act 33
  • Act 34
  • Act 73 FBI Clearance
  • OAPSA

Nice to have

  • related experience
  • community settings

Role summary

The Service Coordinator I provides mental health service coordination for individuals with serious mental health diagnoses requiring housing assistance. This field-based role focuses on assessment, housing location, service planning, coordination, referrals, and re-evaluation to promote stability in relationships, housing, and employment, aligning with mental health recovery principles. Responsibilities include intake, leading service teams, collaborative assessment, resource linkage, advocacy, and maintaining accurate records in EPIC. A Bachelor's Degree in a Human Services field is required, with one year of related experience preferred.

The Service Coordinator I provides mental health service coordination, according to the level of need, to a population of individuals with a serious mental health diagnosis and in need of housing. The primary function of Service Coordination is to provide professional assessment, assist with locating housing, service planning, service coordination, referral, and re-evaluation services required for a safe and healthy community life which is manifested through stability in relationships, housing, and employment. This is done in accordance with the Agency's vision, mission, and values, and emerging mental health Recovery Principles. This position provides an essential recovery orientation and is a field-based position.

This position is eligible for a sign-on bonus of $3,000!

Responsibilities:

Intake and Coordination

  • Coordinate housing and services across multiple life domains
  • Lead and collaborate with treatment/service teams
  • Build relationships with individuals and their support networks

Assessment and Service Planning

  • Assess strengths and needs collaboratively
  • Develop and document comprehensive service plans
  • Facilitate interdisciplinary service planning meetings

Resource Linkage and Advocacy

  • Identify, link, and coordinate resources
  • Provide culturally competent services
  • Maintain a catalog of community resources
  • Advocate for individuals' needs

Training and Documentation

  • Attend training programs for best practices
  • Maintain contact during hospitalizations and transitions
  • Keep accurate records in EPIC
  • Ensure compliance with regulations


  • Bachelor’s Degree in a Human Services field such as Social Work, Psychology or Counseling required.

  • Other fields of study may be considered with coursework of at least 12 credits in Human Services.

  • One-year related experience preferred.

  • Prior experience working in community settings preferred.

  • Safe driving record required. 

ATTENTION: A COPY OF YOUR OFFICIAL BACHELOR’S DEGREE LEVEL TRANSCRIPTS MUST BE ATTACHED FOR CONSIDERATION. 



Licensure, Certifications, and Clearances:

  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Driver's License
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal
  • OAPSA


UPMC is an Equal Opportunity Employer/Disability/Veteran

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