Healthcare

Director of Operations

Northbrook, ILOnsiteFull TimeDirector$115,000–$145,000 /yrPosted 2 months ago

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Required skills

multi-site healthcare operations
ambulatory
urgent care
outpatient
compliance
risk mitigation
field team leadership
managers
regions
states

Nice to have

Harvard-trained physicians
patient-first care
minimally invasive care
innovation
compassion
accountability

Role summary

USA Clinics Group is seeking a Director of Operations to oversee continuous operational improvement across business and clinical operations for their network of outpatient centers. The role involves defining and tracking KPIs, implementing performance dashboards and standardized workflows, and collaborating with various departments to ensure aligned operations. The Director will also drive staff performance management, retention strategies, and operational consistency, while proactively identifying and addressing market inefficiencies. This position requires 7+ years of multi-site healthcare operations experience, strong compliance and risk mitigation skills, and experience leading managers across regions.

Why USA Clinics Group?
Founded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, we’ve grown into the nation’s largest network of outpatient vein, fibroid, vascular, and prostate centers, with 170+ clinics across the country. Our mission is simple: deliver life-changing, minimally invasive care, close to home.
We’re building a culture where innovation, compassion, and accountability thrive. While proud of our growth, we’re even more excited about what’s ahead, and the team we’re building to get there. We look forward to meeting you!

Why You'll Love Working with us

🚀 Rapid career advancement 💼 Competitive compensation package 🤝 Positive, team-oriented environment 🏥 Work with cutting edge technology 🌟 Make a real impact on patients’ lives 📈 Join a fast-growing, mission-driven company
Position Summary
The Director of Operations, under the guidance of the SVP of Operations, will be responsible for continuous operational improvement across business and clinical operations.
Position Details
Location: Corporate Office in Northbrook, IL
Schedule: Full-time, including weekends when needed Compensation: $115,000 -$145,000 based on experience and qualifications.

Responsibilities

Under the guidance of the SVP of Operations, you will on continuous operational improvement across business and clinical operations.
Define and track KPIs performance, patient experience, and business team productivity
Implement performance dashboards, SOPs, and standardized workflows
Collaborating with HR, Compliance, Training, and Regional Clinical Leads to ensure aligned operations
Drive staff performance management, retention strategies, and operational consistency
Proactively identify and address risks or inefficiencies across markets
Additional duties as assigned
7+ years in multi-site healthcare operations (ambulatory, urgent care, or outpatient preferred)
Strong command of compliance, risk mitigation, and field team leadership
Experience leading managers across regions or states
Operational mindset with comfort in data, dashboards, and scaling processes

PTO

Health
Dental
Vision
401k

Ready to apply?

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