Medical Records Retrieval Specialist

8:00am-4:30pm, Monday-Friday

Browning Place, Farmers Branch

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! 

JOB SUMMARY
Assist registered nurses and anesthesia team in obtaining clinical records and reports to successfully prepare patients for procedures and surgeries. Works under general supervision of the Pre-Surgical Assessment Charge Nurse 

 

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100%25 coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  High School Diploma or equivalent. 
   

Preferred

• Experience
  2 years experience in a legal office or hospital environment 
  1-2 years experience working with EMR systems 
  Previous experience in the handling of patient health information and/or medical records is strongly preferred 
  Previous experience retrieving medical records 

JOB DUTIES

• Provide customer services support in a call center environment
• High call volume of contacting doctors' offices and clinics
• Obtain necessary documentation from outside parties as needed, e.g. cardiac reports, operative reports, progress notes
• Complete and timely scan patients electronic records
• Verifies patient identification on every page of each patient medical records
• Respond to requests for medical records from registered nurses and the anesthesia team
• Maintain compliance with HIPAA guidelines
• Oversee storage scanning and retention of records
• Schedule Pre-Surgical Assessment Clinic appointments
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.