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Railroad Equipment Manufacturing

Field Service Technician

North Platte, NEOnsiteFull TimePosted 2 months ago

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Required skills

  • mechanical aptitude
  • hydraulic systems
  • electrical systems
  • mechanical systems
  • technical diagrams
  • service manuals
  • communication skills
  • customer service skills
  • safety
  • quality workmanship

Nice to have

  • industrial equipment
  • construction equipment
  • agricultural equipment
  • material handling equipment

Role summary

RION Equipment is seeking a Field Service Technician in North Platte, Nebraska, to diagnose, repair, and maintain material handling and aerial equipment at customer locations. Responsibilities include working on engines, hydraulics, electrical systems, transmissions, brakes, and steering systems, performing preventive maintenance, conducting failure analysis, ordering parts, completing service reports, and providing customer service. The ideal candidate has strong mechanical aptitude, troubleshooting skills, and experience with industrial or similar equipment, along with excellent communication and customer service abilities. A valid driver's license and commitment to safety are required.

Build Your Career With RION Equipment

At RION Equipment, we're more than a workplace. We're a team built on over 50 years of service, innovation, and commitment to our customers and communities. As we continue to grow across the Midwest, we're investing in our people, equipment, and future.

When you join RION Equipment, you'll find a supportive environment where your contributions matter. We provide ongoing training, career development opportunities, a strong safety culture, and a team-oriented atmosphere that feels like family. Whether you're building your technical skills or advancing your career, we'll help you get there.

Position Summary

RION Equipment is seeking a motivated Field Service Technician to join our team in North Platte, Nebraska. In this role, you'll diagnose, repair, and maintain a variety of material handling and aerial equipment at customer locations. You'll work on engines, hydraulics, electrical systems, transmissions, brakes, steering systems, and other critical equipment components while delivering outstanding customer service.

This is an excellent opportunity for mechanically inclined individuals who enjoy problem-solving, working independently, and helping customers keep their equipment running safely and efficiently.

What You'll Do

  • Diagnose, troubleshoot, and repair mechanical, hydraulic, electrical, and engine systems

  • Read and interpret hydraulic and electrical schematics

  • Perform preventive maintenance and equipment inspections

  • Conduct failure analysis to identify root causes of equipment issues

  • Repair and service engines, transmissions, steering systems, brakes, and powertrain components

  • Test hydraulic cylinders and verify equipment operates safely and correctly

  • Order and identify replacement parts as needed

  • Complete work orders, service reports, warranty documentation, and other required paperwork

  • Provide customers with repair recommendations and estimates

  • Maintain service vehicle, tools, and equipment in a safe and professional manner

  • Follow all company safety procedures, contamination control practices, and HAZMAT requirements

  • Deliver exceptional customer service and maintain positive customer relationships

  • Participate in ongoing technical and professional development training

  • Assist in mentoring and supporting apprentice technicians when needed

What We're Looking For

  • Strong mechanical aptitude and troubleshooting skills

  • Ability to diagnose and repair hydraulic, electrical, and mechanical systems

  • Experience working with industrial, construction, agricultural, or material handling equipment preferred

  • Ability to read and interpret technical diagrams and service manuals

  • Strong communication and customer service skills

  • Commitment to safety and quality workmanship

  • Valid driver's license with a clean driving record

About RION Equipment

Competitive Benefits Package

  • Medical, Dental, and Vision Insurance

  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options

  • Company-paid Basic Life Insurance

  • Supplemental Life Insurance

  • Short-Term and Long-Term Disability Coverage

  • 401(k) with Company Match

  • Paid Vacation and Holidays

  • Paid Military Leave

  • Tuition Reimbursement

  • Dedicated In-House Training and Career Development Programs

RION Equipment, formerly NMC Material Handling, has proudly served customers throughout the Upper Midwest since the 1970s. Today, we're expanding our capabilities and investing in industry-leading material handling and aerial equipment solutions. Our experienced sales and service teams help customers find the right equipment and support to keep their operations moving.

As we continue to grow, we're looking for talented individuals who want to build rewarding careers with a company that values expertise, teamwork, and customer success.

Questions before applying?
Contact our Recruiting Team at recruiting@rionequipment.com or 402-891-7555.

RION Equipment is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees and applicants.

RION Equipment is an equal opportunity employer and affords equal opportunity to all applicants for all positions. RION Equipment shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability. 

* The job duties listed in this job posting do not constitute a complete and exclusive list. RION Equipment further reserves the right to modify job duties, at any time and in its sole discretion, to meet the needs of the Company. 

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